1. There was 3rd year renewal due on 29th July for policy [protected] and nobody contacted me for renewal from Reliance General Insurance. 2. I tried to contact Mr. Sachin B. Satpute who has collected my previous cheque and documents and he simply ignored my call with “Wrong number” answer. I know he is working with Relience and you can find him roaming in Aundh Webstore. 3. Finally i called toll free no and their customer service guy assured me that somone will collect payment within 7 working days. Service request no – [protected]. 4. After 11 days again i contacted them as nobody from Reliance General Insurance even bothered to call me. I got same same response from them and bad service experience of my lifetime. they said they can-t do anything. My policy is already expired. The contact no for local branch is not working. I feel it is company policy to continue only for 2 year with customer and discourage renewal for 3rd year onward so that they have to pay back less claims and make money only by making new customers. They are simply cheating with customers and Insurance regulation authorities should look into this matter and cancel their service license asap. You can simply search in Google find out many complains against them. WTF. The consumer service forum in India is really bad and not consumer friendly so everyone two options left : 1. Say WTF and just be quite. 2. Write about bad experience in the website and hope that other will not be victim and they should read review of company/product before making any payment. For any information call me at [protected] and i will expose their fraud for in favor of public of India and around.
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My husband and I our purchased in the fall of 2019. They enticed us saying that we could get a free vacation to Hawaii and free airfare
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