Do not purchase your weddding dress here or buy your bridesmaid dress. First of all they have no customer service. The owner does not care about the customer and is only in the business for the money. Anyone looking to buy a wedding dress go to Wedding Artisry off of 9th ave right around the corner from Renee”s they have great customer service (keep customer updated on the status of the dress monthly if not more), offer a military discount, discount on bridesmaids dresses, viels, and tiaras, payment plans and alterations/steaming included. Non of this is offered at Renee”s and they do not call customers to let them know the status of their dress. Owner is rude and the employees seem too busy to help customers that have paid in advance. Don”t buy from this company, weddings should be a joyous experience not a hustle.
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John Sutton is loser trash, complete scum of the earth low life idiot turd monger asshole bastard Wife Beater Threw hot water on a poor woman Bloomsburg PA
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DIRTY COP
Dirty Cop Raymond Ketchmark falsified police reports. Ketchmark routinely receives grafts to make creative reports with false narrative to
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They will double or triple charge you by failing transactions and then charging your account. They have no proper online or official
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Has anyone got out of their contract?
My husband and I our purchased in the fall of 2019. They enticed us saying that we could get a free vacation to Hawaii and free airfare
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Renee's Bridal & Special Occasions Reviews & Complaints
First of all, I flew in from Virginia to Pensacola to spend a week with my daughter and help her find a gown for the Marine Corps Ball. We had a strict budget of $200.00 and found a gown on the sale rack for $100.00. Renee was there that day and seemed nice at first…playing praise and worship music and ACTING so sweet and sincere. Buyers beware! She is such a fake with her purchased D+ cups…puke! We considered buying the gown, but the hem itself was over $50.00, the bra cups were $30.00 and by the time we were finished we were at max budget. The one thing we asked was for her to show us how the dress would look ironed because of all the pics in the satin and she wouldn”t…told my daughter ” well, with your personality, you wouldn”t be happy anyway”. She is a piece of work and I am surprised she is sgill in business! Long story, short ( not quite : ) We ended up trying some other shops only to hear from others that Renee has sent brides away in tears…we aren”t surprised. We found the perfect dress anyway for a little over $200.00 and had it shipped to us overnight so we could get any alterations completed. But, we still considered going back to get the dress at Renees just to have one for next years ball. This was when she showed us how horrible her customer service was and continued to insult us. Unreal! I am so shocked by this simply because I work in the customer service industry for the past 15 years…she would be so fired! Also, just a note…many other shops mentioned this and I believe they are correct…it looks like the dresses are second hand dresses…all the tags are cut out of them and many are in bad repair with beads missing and seams stretched as though they have been previously worn? Just save your time, heartache and headache…go elsewhere.
Renee's Bridal & Special Occasions Reviews & Complaints
I bought my dress and bridesmaids dresses from this place. My dress was beautiful and I love it, however I feel like I was ripped off. My $600 dress quickly became $1100! I knew that the cost of alterations would be extra, but I didn”t count on paying $155 just to get the thing hemmed! Also, she didn”t tell me that I would have to purchase the slip for an extra $100, bra cups for an extra $30, the veil and the tax on all of that. Also, I ordered my dress and 7 bridesmaids dresses and not 1 of the dresses fit. Why did they take measurements if the dresses were too big?! I ordered a junior bridesmaids dress that was too big for a 6 foot tall woman (and the dress was for a 10 year old girl). Needless to say, I told my girls not to have Renee”s do their alterations. Renee tries to come across as a sweet lady, however she”s fake! She treated my bridesmaids like crap and pasted the smile on her face when I was around. Renee is stuck up and rude and doesn”t know what customer service is. Her employees were wonderful but she is terrible! I wouldn”t recommend her! Ladies, if you”re looking for a happy experience, go somewhere else!