I have been trying to add beneficiaries on my funeral plan since last year however, till to date it has not been finalised as yet. Whenever I send emails nobody replies to my emails. I have sent previous correspondence complaining similar case, and nothing seems to have been done. I send emails to check the status my case however nobody replies to my emails. If resolving matters like these its this difficult, I wonder how long will it takes whenever I”ll have to claim. It is important for your organization to be customer driven otherwise you”ll loose your competitive advantage over your competitors who takes customer service more serious than you do.
Consumer Reviews and Complaints
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Yuri Vanetik is scamming masses! BEWARE
Yuri Vanetik is a seriously dangerous asset manager who has been targeting folks from California and scamming them. Yuri misrepresented
TOTAL SCAM. BEWARE
This company doesn’t ever provide leads. They take your money and your credit card info and NEVER send leads. They will continue to charge
Place and food is disgusting
The staff is the worst part of this place. They are dirty, rude and just straight up gross. White chick with dark hair was literally
Price is too high
All my issues were solved, but they tried charging me more than what I had expected. They said it would be about 125 an hour and that it
Don’t Do It
I can’t believe you all are still in business with the shady dealings you all have going on. Paid for expedited shipping, received the
Scammed
We ordered $375. worth of products and never received nothing, they kept the money and no response from them. Totally disappointed and
Fraud
I sent $409 for an upper. He said he could only use Zelle. Well that was the same as sending cash. No response to any emails (lots of
A scam
This company does not allow you to register or use the prepaid card from Anthem I have tried numerous times to activate this card on their
This complaint and/or review was posted on Defaulters.com on 03:16 am, July 24, 2019 (CST) and is a permanent record located at: https://www.defaulters.com/scam/sanlam/.
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Sanlam Reviews & Complaints
I have taken a funeral plan from Sanlam Sky insurance to insure my mother, I discovered after 10 months that the person who is insured in the policy is not my mother but an unknown person and I immediately asked sanlam to cancell the policy and refund me all premiums I paid on the policy. Sanlam cancelled the policy but refuses to refund me saying the problem on my policy was their capturing error but not a fraudulent act as I had alleged on my affidavit. I therefor am not satisfied with their reasons not to refund me and I feel I deserved to be refunded the premiums because the policy was at the end of the day not the product I was sold and bought and was a sanlam mistake
Sanlam Reviews & Complaints
I keep getting mail – presumably confidential – for an individual who does not live at my address. Numerous times I have returned it to sender. As the mail looks important, I thought I would email you on 01 October about the problem. On 02 October I got an automatic reply to say that you would be in contact with me. It is now nearly a month later and I have heard nothing from you. Surely this is an issue you should respond to promptly. I am trying to assist both you and this individual but it seems that you just don’t care. I have done my job as a concerned citizen. I am just very surprised at your lack of interest.
Sanlam Reviews & Complaints
I submitted my claim to sanlam sky I even had to fill in the forms twice I had to pay 2doctors to fill in the forms then when I finally submit the forms I receive a phone call to say that my claim would take 10days to be processed then after 12days I decide to phone and they tell me my claim hasn”t been processed because the doctors report didn”t declare me permanently disabled so now my claim won”t be paid out however not once in a 5year period was this ever explained to me but now that I have to claim they come up with this technicality.
Sanlam Reviews & Complaints
I took a policy ( hospital plan with healthcor which is now called sanlam sky in 2008. In 2011 I was admitted in hospital twice and I claimed for my hospital plan and it was never paid out. I now want my money back and I also want to cancel this policy.
Sanlam Reviews & Complaints
I took two policies with Sanlam in June 2009 they were suppose to deduct from my bank account but they never did, in January 2010 back from my annual leave I saw deductions from my salary I immediately contacted the call centre & was told that the policy was never taken so I was told to fax a covering letter, ID copy, bank statement in order to get a refund, they will stop the deductions of which I did.Up until now my money is deducted & everytime I call they tell me to do the same thing. I don’t know what to do anymore pls I need advice.I even went to their offices in Bellville, Cape Town they promise to sort this out but they are still deducting.