??? ????? ?????? ???? ???? ??? ??? ??? ?? ???? ??? ?????? ???? ??? ?? ???? ????… ????? ?????? ??? ?????? ??? ?????? ??? ????? ??? ??? ????? ?? ???? ??? ???? ???? ?????? ?? ??? ???? ???????? ???? ?? ?????? ???? ????? ?????? ?? ??????? ??? ?? ???? ????? ???? ???? ?? ?? ???? ????? ??????? ???? ?? ???? ??? ????? ???? ??? 909 ?????? ??? ??? ?????? ??? ???? ?????? ??? ?????? ????? ??? ?? ?? ?????? ???????? ???? ????? ?? ???? ??? 900 ? ????? ?? ?????? ??? ????? ???? ?? ?????? ??? ???? ???? ???? ??? ???? ??? ?? ??? ???? ????? ???? ??? ???????? ???? ???????? ???????: [protected] ??? ???? ??????: [protected]
Consumer Reviews and Complaints
WRITE A REVIEWRate and Write a Review on Saudi Telecommunications Company [STC]
TOTAL SCAM. BEWARE
This company doesn’t ever provide leads. They take your money and your credit card info and NEVER send leads. They will continue to charge
Place and food is disgusting
The staff is the worst part of this place. They are dirty, rude and just straight up gross. White chick with dark hair was literally
Price is too high
All my issues were solved, but they tried charging me more than what I had expected. They said it would be about 125 an hour and that it
Don’t Do It
I can’t believe you all are still in business with the shady dealings you all have going on. Paid for expedited shipping, received the
Scammed
We ordered $375. worth of products and never received nothing, they kept the money and no response from them. Totally disappointed and
Fraud
I sent $409 for an upper. He said he could only use Zelle. Well that was the same as sending cash. No response to any emails (lots of
A scam
This company does not allow you to register or use the prepaid card from Anthem I have tried numerous times to activate this card on their
Crooked, disbarred, money-grubbing lawyer
Managing Lawyer Izzy Yetnikoff was an outrageous exercise in futility, exertion and cash for me. Legal counsel Izzy Yetnikoff has brought
This complaint and/or review was posted on Defaulters.com on 08:55 am, July 14, 2019 (CST) and is a permanent record located at: https://www.defaulters.com/scam/saudi-telecommunications-company-stc/.
The reviews & complaints posted about Saudi Telecommunications Company [STC] was submitted by a member or guest on this website. Any and all opinions and information are published as is. Defaulters.com does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, Defaulters.com cannot be held liable for the complaints and reviews posted about Saudi Telecommunications Company [STC] as per Section 230 of the Communications Decency Act.
Saudi Telecommunications Company [STC] Reviews & Complaints
[protected]@yahoo.co.in i started using 149 plan internet package by mid of may 2015. upto november there is no problem, by the end of november one representative from stc called me and told me about the landline features(outgoing calls for stc landline and mobile numbers free). they told me 99 sar will come excess for the landline usage. but landline number not worked properly. i complaint to them, they told within 24hours technician will come. i wait for 2 months, nobody came. so i asked them to cancel the landline on february 2016. i even paid the amount 149 + 99 = 249 sar every month without the landline usage. because, they told me, if you pay the amount without using landline, now they will deduct, but they will return back my money. but continously until april 2016 the bill came including landline. so i asked them to cancel again. but on 16th may they canceled even my internet connection and sent message want to pay 251 sar. within 10 minutes i paid the amount in al-rajhi atm, and called them. they told me to wait for 24hours. but still it is not working for the past 3 months. but day before yesterday on 12th august 2016, i received a message that i want to pay 439 sar. why i want to pay the amount without using anything. please cancel my outstanding amounts and return back the amount which i paid you excess. my landline number: [protected] my payment number: [protected]
Saudi Telecommunications Company [STC] Reviews & Complaints
Assalamo Alaikum my iqama number is [protected] and i have been using internet of stc from the last couple of months. But unfortunately during last couple of months i didn”t manage to pay my bill and my service was disconnected. But i payed my bill yesterday of 556 SAR. But my internet service has not started yet. kindly restart my internet services. kindly inform me the status of my complaint on my email [protected]@yahoo.com
Saudi Telecommunications Company [STC] Reviews & Complaints
dear sir, after shift my home in jubail, i complaint many times to STC to arrange setupbox near my new home but everytime STC person makes visit and inform that he will arranged it soon. since jan 2016 they are charged me monthly but i have used it due to no setupbox…when i ask for disconnection they inform me to pay due amount since jan 2016 to till now. plz help me as soon as possible. details below: A/c- [protected] TL- [protected] thanks,
Saudi Telecommunications Company [STC] Reviews & Complaints
Dear Sir, Aslam -o- alikum my telephone number [protected] is not working today so i dont have any stc sim card for complaint registration for your kind information net is not working after 4:00pm my iqama id is [protected] and my contact number is [protected] ..i want to quick responce because i have to much work related internet ..plz support to reaolve the issueon urgent basis.. Note:-bwadi ..jeddah Thanks a lot Muhsin
Saudi Telecommunications Company [STC] Reviews & Complaints
Dear Sir, Assalam – o Alaikum With due respect, in 2007 I disconnect the STC telephone and submit application in STC Mura’ba – Riyadh but unfortunately they didn’t disconnect it. After that I went again and 3 times I submitted the application but nothing happen. Stc customer service officer said it will take time don’t worry we will remove. Now after 10 years past the invoice still in my name and they didn’t cancel. You can see the details with my phone number [protected]. I need your help kindly cancel this invoice as I never use it. Appreciate for your help in this matter. Best Regards Jahanzeb Siddique
Saudi Telecommunications Company [STC] Reviews & Complaints
Dear sir, I am abdul raheem gehloth. My mobile no. is:- [protected] My iqama no. is:- [protected] Today I have recharged my no. 75 sar for activate internet pack data. But my balance has deducted more than 40 sar from my number. Now I am unable to activate this service. Why cut my balance? Please explain it. And I request you to kindly refund my balance now. Thank you. Abdul raheem
Saudi Telecommunications Company [STC] Reviews & Complaints
Dear Sir, My land line([protected]) internet service is on hold since 06th april when I requested to shift my service to other place due to accommodation change. STC Technician visited and found there is no space in existing box. I visited STC office and they told me that my service is on hold until.I requested to cancel the service. STC advised that you can cancel service only after 21st May (due to one year contract) without any charge and service is on hold you will not receive any bill. Yesterday again I visited STC office to cancel service but they asked me to pay 225SAR where as in my billing there was no pending amount until 6th April. I called 900 and they said to call from same land line number, I don”t have land line number as I was using only internet. Please support me in this regard to cancel the billing amount.
Saudi Telecommunications Company [STC] Reviews & Complaints
Dear Sir, my name is shamsudheen. i am from dammam ( behind telemoney bank). Before 3 month your stc sales representative came to my shop. He provide a monthly 45 riyal package of land line. I am many times conformed to him it is 45 riyal per month. He gave 100% guaranteed. So i purchased a land line connection. Number is [protected]. after 3 months ago coming bill from stc SR: 690/ . then i go to your head office in dammam. He said it is for special number. so need 560 riyal for this number. actually your sales executive is cheated me. i am feeling sad. so please help me any way from your side. please give me a call from you. my number is [protected]. i am waiting for your call. Note: June 26-2017 i am going to final exit . so call me immediately if you can solve the problem. after 26-06-2017 i can not give you the money. thank you Note: please call me immediately. my Number : [protected]
Saudi Telecommunications Company [STC] Reviews & Complaints
Dear Sir, the mobile number 00966 [protected] is continuously giving calls to my family member in India (0091 [protected]) and on telling him not to do so, he starts giving bad words, you can check in his 10 days tracking call, the ladies are helpless and cant do anything, please look into the matter and resolve the problem, or advice if any other step to be taken against this guy. Your co-ordination will be highly appreciated. Regards, Yusuf Masih
Saudi Telecommunications Company [STC] Reviews & Complaints
Dear Sirs, Assalamu Alaikum / Good morning. Legally I resigned my job after rendered service for long 15 years of remarkless dedicated sincere service with proper notice period to STC via mylink. stc.com. sa to SNOC manager Mr. Nezar Fawaz Qutub and concerned all managers from 9th march 2014 for 30 days, but my resignation was rejected and asked to intimate minimum of 12 months “which is absolutely illegal by saudi Labour law. Kindly refer 3 attachments. Second time I insist my resignation but also rejected. Third time I insist with his meeting also rejected and unnecessarily threatened me”Will you get your 15 years esb from STC “. Due to threatening manner, I came in may 23 after 80 days of resignation. Due to my mother”s critical condition I could not return back to saudi. But till now, I was denied to get my long 15 years service award from”7th march 2000
Saudi Telecommunications Company [STC] Reviews & Complaints
dear sirs. Good day. I had been working in stc (saudi telecom co.)from 7 march 2000 till aug 2014 for 15 years.I submitted my resignation with proper notice period to managers nezar fawaz qutub, abdullah theeban ghamdi, mr.Abdullah badar al badr, mr.Hussain al shaibani. But it was rejected and asked to give notice period of 12 months which is absolutely illegal by ksa labor law but “legal by their own law”. Upon insist, threatened “will you get 15 years benefits without my consent from stc ” due to threatening manner and no support from management side i came vacation and could not returned to jeddah ksa due to mothers critical situation.I submitted again my resignation from chennai” which is also not accepted. Since 22 months i keep on complaining to deaf ears. My total 15 years desert life in stc is waste due to impotent questioner. I was denied to go for noc, exit visa, esb worth sr.90, 000 & 15 long years experience certificate thereby i could not join any company due to lack of exp.Certificate. Since nobody question them, they have “ample power “to neglect to do their duties and also forget to answer on ” youm al qiyamat, the day of judgement” if they belief in islam. Regards abu taher
Saudi Telecommunications Company [STC] Reviews & Complaints
Dear STC I have a internet connection at my home by number [protected] My conection was upgraded by your STC sales or marketing peoples by saying i wil get upto 20mb speed. Instead of geting a nominal speed iam geting only less than 5mb speed & is charged for me of 20mb speed Inspite of so many complaints from last 1 month iam continusly complaining to your technical department & many other departments. Upon investigation by your authorized technician it was revealed to me that the cabinet from which iam geting internet does not support more than 6mb speed & my line is not fiber but you people are charging me for nothing. I cannot pay 200 riyals for just geting les than 5mb speed every time your technical team make promises but nothing positive have been done until now Kindly look int this problem & try solve as soon as possible. Or cancel my connection without any penalty because this is the mistake from stc for misleading me about the service My contact number is [protected]
Saudi Telecommunications Company [STC] Reviews & Complaints
Dear STC Representative, I am complaining about stc billing dept for unfair billing.they stop my internet service last Jan 2017 due to late payment but till now they still continue my bill and I try so many time on your number but no listening.how come like that since that is one way of stealing money to consumers.plz be fair of collecting bills.you are stc, you are representing a…
Saudi Telecommunications Company [STC] Reviews & Complaints
Dear STC Representative, I am complaining about stc billing dept for unfair billing.they stop my internet service last Jan 2017 since the unlimited internet package for one month is finished.i paid the bill via atm service and gave the receipt to them, they told the net sim which i have used is finished and cancelled, so i have to take another new net sim for unlimited offer for one month .Again i went to pay the bill of my second sim they told there is no more payment to be done, no settlement of bill is shown in the system.And they issued another new sim for me for the next one month by telling that my second net sim also cancelled.But when i went today for paying the bill they told i have to pay the bill of all the three net sim cards, which are not yet cancelled, till now they still continue my bill .How come like that since one can issue a net sim card witout cancelling the previous one, none of the staff have any answer for this, and simpky by telling that i have to pay the whole amount of three sims of all these months, .Kindly do the needful as soon as possible since they didnt cancelled our netsims yet, each day they are adding bill for all these sims even though the sims are not working
Saudi Telecommunications Company [STC] Reviews & Complaints
Dear STC Team, I am trying to close my open ticket under landline [protected], but no one is responding. I went to STC headoffice in Riyadh also they are unable to do so, they suggest to call on 900, when I called on my number its on recording, that your request is under consideration. When I was at STC headoffice I asked one of the STC customer service person to speak on 900 also they refuse to close it. I contacted on my STC application several times but didn’t get a proper response. My initial order no was “[protected]” which was not resolved. Then I asked to cancelled it and they provide me a complaint no i.e 1-[protected] without any resolution I received a msg that my issue has been closed., then again I contacted them and they provide me a new complaint no: i.e. 1-[protected], without any response, then again I contacted on STC phone app and received a new complaint no i.e 7823602. I would highly appreciate if could you please close my open ticket as I need to cancelled my service completely. Please I am not using my service for one month but I received bill amount. Kindly look into this matter ASAP please. Thanks
Saudi Telecommunications Company [STC] Reviews & Complaints
Dear stc, I am complaining about internet box available at outside of my building. I am applying for your new internet offer but your managing department my internet that is situated at outside of my buiding is not active. I want my internet connection ASAP. I also talk with maintainence team thry said 1 week and now 10 days so whats your facilities. Regards Shahnewaz alam Exit 8 Thamama street al munsiyah near alreem compound
Saudi Telecommunications Company [STC] Reviews & Complaints
Dear STC, My complaint is regarding STC internet Jood package. My account number is [protected]. Landline [protected]. I subscribed for 149 SR/month package (10mbps) on October and was happily using it untill one of your customer care service representative called on 15 March 2016 and informed me that i have a special offer. For just an additional fee of 10 SAR my package will be upgraded to 40mbps plan for 1 year. That makes my package fee 159 SAR. But my bill for the month came 178SAR. My plan was never upgraded to 40mbps eventhough after repeated calls to customer service from where i got very bad service. STC customer service rep told me that they cant do anything regarding this. What kind of explanation is this!!! Your agent make a fake offer and take more money for it!!! Please try to resolve this!! Thanks, [protected]
Saudi Telecommunications Company [STC] Reviews & Complaints
Dear, I am using the above sim. I purchased 3 months internet package for 330 GB and renewed it on 23rd june 2017 for one month with 20 GB by paying woo rayal. I got below message. ????? ???? ?? ????? ???? ????? ???? ???? ?? ?? ???? ????? ???? ??? ???? (?? ??? ????) ?????. Now I am suffering big issues with the speed and quality of the internet. I cannot watch any video. Please solve the problem as STC is the best service in KSA.
Saudi Telecommunications Company [STC] Reviews & Complaints
Dear, i”m use in a stc number, but I can see another sim registration with my iqama… Now I want to deactivate all stc number… And keep only this number : [protected]… So now this number keep register my iqama and others stc number deactivate… My iqama : [protected]
Saudi Telecommunications Company [STC] Reviews & Complaints
Dears, I have no idea if this complaint will be submitted to the correct person, I visited STC tahleya branch and asked of the customer service for some very basic services tha are done for telecommunications, ofcourse I went out without having any service, the guy target was only to push me going to other branch becasue he didn”t want to work and even he told me, “If you want this service, go to the other branch becasue the officer who is expert in this, he is absence most of the time” what is this?? it is really amazing ?? everytime if I want to visit STC, I have to prepare a plan for it. Thanks and I doubt that anyone will take care of the this taking into consideration that I am a Tammayyoz Customer.
Saudi Telecommunications Company [STC] Reviews & Complaints
Few days ago I go to your jeddah office which is situated in azizia, I submit form for new landline or dsl connection to our office in al tahliah, he said that today or next day u got a call from aur technician is pleased to serve u… Butt I recevid the text that person abdul rehman serve u the telephone line ([protected]) and he will b visit you customer code is (363) mobile no ([protected]) but when he not come I call his number ([protected]) he said I am coming butt not he just saying that I am coming last tow days… If this is ur service it is so poor… Can u plz help me out know
Saudi Telecommunications Company [STC] Reviews & Complaints
from long dayas one man harazing me his name is iliyas mugal .he is working in stc office.his mob no [protected] and one more number he is using now [protected].he collecting my personal contact caling list and messges . and he is sending to me some of sexy messeges and pictures he is sening, , from my mob no which i m using. my mob no.. [protected] and [protected].so please you can check from where he is collcting my calling details my gmail documents all.he is working in stc office near hayat mall . that is abdilaziz co.somthing i think that stc office main office that.because i search about him so please help me to stop harazing… thanking you sreeja
Saudi Telecommunications Company [STC] Reviews & Complaints
Good evening.. I am Hafiz Mohammad Sultan. I am costumer of your stc wifi internet service.. There is some technical network problem in my stc wifi router. And also its disconnect by some issue. I paid all the wifi bill . I am very disappoint form this happen. Its humble request to you. Kindly solve it as soon as possible Yours faithfull. Name :Hafiz mohammad sultan Iqama number : [protected] Costumer landline number. [protected] Contact no. [protected]
Saudi Telecommunications Company [STC] Reviews & Complaints
Had a bill came again: 126sr due date on Oct.01, 2018 My account has been closed. Application to close was Aug.13, 2018 – paid all the necessary bills as what is showing in my account/ double checked w/ the customer service of STC since I went in there personally. Total amount paid was 288.58sr (only used less than a month actually but still paid just 2 settle.) Now I have another bill came again. As per STC customer service (900) that’s the last 1. Until when??
Saudi Telecommunications Company [STC] Reviews & Complaints
He is harrassing continously and i have warned him again and again he is making use of abusing language texts through whatsapp and viber he has two numbers . +[protected] and +[protected] Please help us i shall be very grateful my family is fed up of this guy .
Saudi Telecommunications Company [STC] Reviews & Complaints
Hi I applied for STC DSL 20 MB in 2014 and I also provided my building STC box number to customer care executive over phone. A STC technician came to my home to install the line and to my surprise he told me that my building STC box doesn”t support 20 MB but 4MB max. Then I asked him to provide 2MB and I also make sure that it is 2MB before signing the form. As expected, STC ( is a cheat and eat up money of customers) send me the bill of 20MB. Then I called STC customer care executive and he assured me that bill will be adjusted next month. Again they charged me the same amount. I went to STC office in King Fahad road, they were not ready to listen to me and insisted to pay the bill. Where and who should I complaint ?
Saudi Telecommunications Company [STC] Reviews & Complaints
HI I applied for STC internet 20mb plan to my home in 2014. When STC technician visited my building to provide connection, he told me that 20 mb speed is not possible as your building supports max 4mb. I told him to change my plan to 4mb. I even called customer care executive to make sure and requested to change my connection plan to 4mb. But to my surprise STC charged me 20mb plan charges. I called STC customer care about my bill, he told me that my plan has not yet changed and he will raise ticket to change the plan. After few months I visited STC office in King Fahad road, they told me to first pay the bill and then apply for plan change. I told him why would I pay for 20 mb when my connection is 4mb? He also told me it is must. I request STC to look into these kind of issues, not to neglect customers and have common sense.
Saudi Telecommunications Company [STC] Reviews & Complaints
Hi I bought this card from a retailer in Riyadh Saudi Arabia. I have since moved away from the area There are two top-ups for 105 sar each purchased the ink has faded since I bought it on 24-January 2019 and I cannot read the number on one of them Can you provide a new number for a 105 sar top up free of charge to make up for this Thank you Yours sincerely, Paul Brady
Saudi Telecommunications Company [STC] Reviews & Complaints
Hi, Dear i have installed new landline connection in my house, after one week its internet services suddenly stop functioning. At modem we have all related functions are showing green lights. Below is my detail and all related information.Please guide me to proper solution so i can reconnect. STC No: [protected] Custome name: Abdul Waheed National id: [protected]
Saudi Telecommunications Company [STC] Reviews & Complaints
Hi, First time I am using etihad airline and it”s my worst experience is going on. Out flight is delay approx 30min (10:50pm 16th Feb 17schedule) Riyadh to Abu Dhabi. In Abu Dhabi we reached before 40min of connecting flight but (schedule connecting time is 1hour 10min). Ground staff refused to boarding that flight and mentioned this flight is not possible and you need to take next flight after 12hour. They give me lounge access for only 5hours and that lounge haven”t sleeping facilities, after 5hours once again we go and meet with customers service they give me sleeping pods access. There we can sleep but they not provide blanket, pillows and none of food item. My question is very simple why etihad team not allowed to boarding schedule flight. If it is not possible than why they not provide hotel with complete facilities. As per my information etihad customers complain never take any action. But I would like to share you own worst experience and I promised you in future I will not travel again and never suggest anyone. My name is gyan prakash Booking Code: PVBKIQ Email id :[protected]@gmail.com
Saudi Telecommunications Company [STC] Reviews & Complaints
Hi. I just shifted to new place and now want to transfer my Broadband Internet to new place. I pay Monthly Bill of SAR 208. Now if I call 900 my requested is not getting accepted and call gets disconnected. I also visited STC office in Jubail but there also people were not helpful. The Customer service representative said he sells sims and he has no idea about this. Now I am not sure how can I get my line transferred or at least get a ticket opened for this matter to resolve. My Line number is [protected]. Please respond to my request and at least open a ticket for my case. My contact is [protected].
Saudi Telecommunications Company [STC] Reviews & Complaints
Honestly I”m not one to write reviews but the tremendously poor customer service I”ve encountered with STC has forced me to do so. I visited the female customer service section a few times and there is always no one available to serve. And when they do appear, they serve with absolutely no work ethic. There are also many other complaint-worthy instances, however, I would like to focus on the extremely poor customer service. It really is a shame that you call yourself the Saudi Telecom Company. You”re seriously unworthy of the name.
Saudi Telecommunications Company [STC] Reviews & Complaints
I am highly upset! I took out a promotion package which your technicians came to advertise at our building. It was 250sr for unlimited data and tv and landline…a few of the tenants from my building took out this package… From the second month I was being billed 400riyals per month!!!I contacted the technician who installed my line, he said I should contact 900 which I did but I am still being billed 430riyals!I cannot accept this …everyone took out the same package but I am being charged almost double!!!I have already paid some money …and now they are saying there is outstanding amount on my account, please fix this and please refund me any money owing to me…my iqama is [protected] ..I am trying to call 900 from the landline but my internet and landline does not work!!!please contact me urgently [protected]
Saudi Telecommunications Company [STC] Reviews & Complaints
I am using data sim (Quicknet) since 1 year and is satisfied with the service but after finishing my package I visited STC sales office in Malaz (king abdullah park) and told the officer for renew of my package but he replied that we will issue you a new SIM for new package and cancelled the old SIM. After cancellation of old SIM, there was a system error that new SIM can not be issued as already SIM exceeded at your name. I checked it from CITC and confirmed to sales officer that I have only 1 SIM registered on my name. But they told m that we cant help you, visit to our main office. I visited the main office of STC but they also unable to issue a new SIM. Kindly resolve the issue I want to get Quicknet of STC. Thx
Saudi Telecommunications Company [STC] Reviews & Complaints
I applied for internet on 15th April 2018 and recieved message on 17th april for handling connection and was told i will be recieving technician message on phone but nothing happened i tried chatting on MYSTC but still customer executive told me hold on and i will recieve technician message ASAP and he will put urgent note on request. I waited long called 900 everytime i talk to executive he told me it is not his job to tell when i will recieve message and he is not working in administration. i still insisted he told me he works for new connection i even told him i am looking for new connection but refuse to give clear answer. then somewhere on 20th april 900 told me i did not recieve technician call which is big lie and they send me new request number then 900 gave me technician number verbally +[protected] i tried calling this number no response at all and it seems phone is off. then after long wait i recieved message from STC on 29/04 that one tech will contact me his number is [protected] but i did not recieve any call that day. i called myself whole day but the tech never recieved the call. on 30th april in morning i called again and this time he answered and completely denied he was assigned i even send him STC message still he told me its not his job. finally i contacted MYSTC and the customer again telling i will get connection soon and technician will contact me. I tought STC was better company just to put somone out for internet more than 15 days and no assistance from MYSTC / 900 or technician. if STC dont want top provide connection they can easily deny when client coming to STC center
Saudi Telecommunications Company [STC] Reviews & Complaints
I canceled my modem (landline fibro optic)on September 2017.my iqama number is [protected] soumyajose still I am still receiving bill for my modem .I went to stc najran alfaisalya center they are telling me to pay this amount also. I will never pay that amount. I have already paid a lot for this modem.if stc is not taking any solutions. I will apply for legal actions.because I lost more than 1200 riyal for this modem.so please do some thing as soon as possible.my mobile number is [protected]
Saudi Telecommunications Company [STC] Reviews & Complaints
I got this 3 months unlimited package from STC which is SR 160/ month and it says i would get internet speeds upto 150 Mb/s but what i am receiving throughout the whole day im getting on speeds less than 1 Mb/s and during the night from 12AM uptil 2AM im receiving speeds upto 20 Mb/s… So I tried contacting the customer support 2-3 times but no development in the speed. So im not satisfied with my connection speed and would like to have a Technician visit to come and check what would be the problem regarding the speed issue.. Hope that STC looks into my complaint and gives a better response…
Saudi Telecommunications Company [STC] Reviews & Complaints
I had been using a monthly package of SR 149 per month. Which was included 2 MBPS unlimited internet and land line calls free inside Saudi Arabian territory. Suddenly I received a bill of amount SR 536.00 and at the same time my lice cut off. I immediately visited STC office where they said this services was offered and charged by STC marketing department without my request. How a company can offer and charge additional fees without customer”s request?
Saudi Telecommunications Company [STC] Reviews & Complaints
I have applied for a new wifi landline internet package.i have gone to stc office so many times the staff tells us to wait.We are doing jobs we r not free to visit stc offices many times.I have also given him the picture of the stc box close to our rooms.It is my request to get your feedback regarding new connection of stc landline internet.If not possible i will try for mobily internet.
Saudi Telecommunications Company [STC] Reviews & Complaints
I have been using STC loyally for a long time but recently i have received few calls claiming I have won cash prize from STC and asking for my account number. Although it”s clearly fake I still think it needs to be stopped, please look into this matter. These are the two numbers i received calls from lately. [protected] [protected] A loyal customer, B. G
Saudi Telecommunications Company [STC] Reviews & Complaints
I have been visiting Stc offices and requesting to cancel/ disconnect my landline number [protected] and dsl for the past 1 month but STC officials are taking requests and sending reference numbers to my mobile but they are not disconnecting the landline and dsl. I have visited 3-4 times STC office on king fahad Road but these officials are playing with the customers. Even after three weeks they are not disconnecting and they are billing every month 200 sar to my account.
Saudi Telecommunications Company [STC] Reviews & Complaints
I have experienced the absolute worse service from STC. It has been nearly a month attempting to get Internet for my home. I’ve given my details to three different “technicians” who failed to pass any of my information along to anyone. Finally, when someone does contact me to install the service three weeks later they cancel the scheduled appointment and push it back for another week (7 days). Today 8/12/16 they finally arrive and simply look into my electrical box and say “oops there is only one port working we cant do anything, it’ll take another week”. I have lost all confidence in STC the level of incompetence baffles me. I tried calling, I tried explaining it to the technicians, and I’ve tried patience but unfortunately it is absolutely useless.
Saudi Telecommunications Company [STC] Reviews & Complaints
I have requested for unlimited internet service since 2nd of May, Stc man came and checked the box, there was many wires unorganized and connected to my planned free port and not as per your data in your system, he told me that he will raise it to technical support, but until now no reply or any response from your side until today. Can you please clarify what happened to solve this issue ? Thanks for your cooperation, Name :Abdullah Al Ramahi My number : [protected] Iqama number : [protected] Riyadh -Saudi Arabia
Saudi Telecommunications Company [STC] Reviews & Complaints
I lived in different countries in the world but have never seen worst quality service than this company. I went to their office for a simple case for 4 times each time they had a reason not to complete my request. first time they said “not possible”, second time they said “system is currently out of service”, third time “system is not working” again and just 15 mins ago the officer refused take an action and he asked me to come back at 5 pm again and they laughed behind me with his colleagues. I have nothing else to do rather than writing this complaint here. It is really annoying.
Saudi Telecommunications Company [STC] Reviews & Complaints
i need help to activate again my internet and landline service but when i tried to call 900 and enter the landline number it i saying wrong. It was cancelled because i did not pay on time but on the same day it was cut, i paid through sadad already. Can you please check what is the problem and activate our service again…I cannot access my account also because i forgot the password already and no other way to retrieve it. I went also to STC branch in Taif Shehar and told it was already working and if not call 900. But the 900 if i enter my landline number will tell wrong number. So what i will do.
Saudi Telecommunications Company [STC] Reviews & Complaints
I received a call on imo from this no +1646-961-3466 A person told me that I won 100000 riyal in lucky draw. He told me to hurriedly reach any bank enjaz branch and call him from there to receive the amount. He also required a snapshot of my iqama and I was so fooled at that time that I gave it to him. After sometime I realized that it”s a scam. Now i”m worried about my iqama details. What should I do?