I ordered this product for my husband who unwillingly tried it. After his first month, he decided it was not for him and I called and cancelled the order. I was told that my card would not be charged further. A couple of weeks later we received a box, which sat on the counter unopened until I noticed that my debit card had been charged $91.79 from Scalp Med. I called and asked them what the charge was for and was told it was the 2nd installment from our trial. After quite a bit of arguing, I was told there was nothing they could do, they did not want the product back and that the 60 day money back guarantee had expired. Another month goes by and I find another charge for $79.99 from them. I just got off the phone with them and they said that this charge was for the second installment of the second month we received. Really?? First of all, the thing was cancelled after the first 30 days with a promise that there would be no more charges. Then they send product anyway and take money out of our account, not once but twice! I still got the same response, your 60 day money back guarantee has expired. In fact it expired 4 days ago. Four days ago??! I explained that the box wasn’t even opened and his actual response was “That’s too bad because your 60 day guarantee is expired and there’s nothing I can do for you.” When I asked to speak to a supervisor, I was told that I WAS speaking to the supervisor and I was just out of luck. This is the biggest scam I have seen in quite some time. Not only does the product not work, but they trick you and lie to you on top of that! Do NOT buy this product. $171.78 stolen from my bank account not to mention the $50+ to try the crap for the first 30 days. I am apalled that companies like this exist.
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My husband and I our purchased in the fall of 2019. They enticed us saying that we could get a free vacation to Hawaii and free airfare
This complaint and/or review was posted on Defaulters.com on 15:40 pm, September 24, 2019 (CST) and is a permanent record located at: https://www.defaulters.com/scam/scalp-med-review/.
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