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Secure Box Office Reviews & Complaints

Reviews: 16

1.5 RATING
(1.5)

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Published: 15 January 2020

Posted by: Ascaleigh Lizarda

A favorite band is playing at the Capital Theater in Clearwater, Fl. My husband and I typed in Capital Theater, and thought we were routed to their site…WRONG! It’s a deceptive site that looked that the Capital Theater. It showed that there were 6 tickets remaining, we panicked and purchased, and we didn’t know it was a third party seller until I got an e-mail stating so. We overpaid by about two hundred dollars. After reading HUNDREDS of other complaints by victims of this scammer company, we realized that we probably wouldn’t even get our tickets. We called their phone number only to get looped and looped. No person answered. We also found out that if we do get our tickets, they won’t be sent until 6 days before the concert. Really?? We went to the Capital Theater and purchased authentic tickets at the box office for a fraction of the cost, and the seats are so much better. The saleslady at the Capital Theater listened to our story and said that what they are doing is illegal. They are not allowed to resell tickets to a nonprofit venue for a profit…period. This is fraud and illegal. We couldn’t even use the tickets. This makes me sick. Do not ever use this company. Run!!! Now I know.

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