Shant Banosian at Guaranteed Rate

Laziest customer service I have ever seen

Reviews: 1


Total views: 570

Published: 19 September 2019

Posted by: Anonymously

Shant Banosian at Guaranteed Rate doesn’t have qualified staff and I had a disappointing experience at his company. Unfortunately, it isn\’t worthy of your time and money.
I don’t have anything to do with the company for the dissatisfaction they caused me. During the lengthy process of filling in documents, I became annoyed with staff members. I made many telephone calls to the firm and didn’t hear from them since. This confused me a lot.
A happy experience turned frustrating when I contacted Shant Banosian at Guaranteed Rate.
They needed personal details from me, and I was curious about this information.
It was for a routine check background check on credit card debts.
I didn’t hear from the employee for weeks and that concerned me.
Rates are high at Shant Banosian at Guaranteed Rate and I decided to find another company with a reasonable rate.
No professionalism from this company.
The constant emails of the rates I received were irrelevant to me so it bothered me.
This didn’t give a good impression on the company’s status of spam emails.
The team isn’t helpful nor informative of their high rates to clients.
My loan wasn’t processed quickly, and I waited two months to know if the loan approved.
The worst service from the company to me.
It is of s the poor management I had to suffer the terrible customer’s service and customer care from Shant Banosian at Guaranteed Rate.
I couldn’t keep track of my paperwork and they wouldn’t give me the information I needed from the company.
The entire team and worked on my case but didn’t inform me of new information about the loan deal. No questions of mine answered and ignored by staff when I called every day for updates.
The mortgage process caused me frustration and dissatisfaction.
They didn’t give me the best customer’s service at Shant Banosian at Guaranteed Rate.
The closing date wasn’t earlier, and the team didn’t respond to my everyday telephone calls.
I didn’t get positive feedback from the company and won\’t go back there again!
It wasn’t a pleasure to have met the team it was the worst experience I had with the team.
The process gave mellow expectations of the mortgage company.
I didn’t enjoy the lengthy process nor the poor communication skills from the team.
They didn’t show concern about my paperwork and ignored my requests.
This isn\’t a company you can count on for a quick loan and excellent customer’s service.
I won\’t recommend a Shant Banosian at Guaranteed Rate to other people.
The untrained staff has no idea of the process and that caused delays to my paperwork.
The loan wasn’t approved from the incorrect details filled in, the deadline wasn’t met for the agreement of the loan.
The moment I contacted the team I had nothing but problems with documentation.
There was no response from them and a delayed process of the loan deal.
They weren’t informative of the company terms and conditions and aren’t responsible for people to work with on such cases.

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