Snapfish

Snapfish Reviews & Complaints

Reviews: 52

1.48 RATING
(1.48)

Total views: 4623

Published: 01 December 2018

Posted by: SCREWYOUSNAPFISH

A lady at work is retiring and so we wanted to make a photobook. We put a rush on it so that we could receive the photobook the next day. Unfortunately what they don”t tell you is that the photobooks still take 5 to 7 days to come. Even if you put in a rush to have the item overnighted. When you go the website you have to look around for a contact number which is not listed instead there is an email address. You have to search for a contact page. I finally get the number and when I get to the customer service person the one on the line gives me attitude, informs me that even though it said”s overnight its still takes days to received it. Tells me it will be here by the 8th of December i place the item for requested on November 31. Fine… it will be here by the 8th.. she said”s check the site to see when your item is being ship out… check the site everyday 5 days and nothing… call the customer service person and I ask to talk to a supervisor and now the person is saying that they do not know if I will even get it by the 8 now most likely by the 10th. The retirement party is on the 8th. The man then informs me that he will try and email me but he doesn”t know when it will come in… why am I making such a big deal. Snapfish is a terrible company with people who are completely not helpful… we still don”t have the photobook, an email letting us know the status! I am never using snapfish again!

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