Reviews & Complaints

Reviews: 37


Total views: 4659

Published: 13 August 2019

Posted by: Tekhaya

A friend who has an account with your shops bought me some Nike Size 5 slippers as a gift to myself. But unfortunately they do not fit me, they are small. I went back with them to the shop to exchange, together with the receipt. When I got there they turned me back since I had not brought the box, and only to then realize my house helper discarded of it unknowingly. The manager from the shop, by the name of Khosi insisted they could not exchange without the box, company policy stipulates. I am without the box, my bad. But the slippers are in perfect condition, not worn. I am writing to ask for your intervention on the matter. I am stuck with slippers I cannot use, the shop did not have my size even. I could have exchanged with a t-shirt or something. Please help.

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