Sun American Mortgage

Avoiding this company would have been one of the best decisions of my life.

Reviews: 1


Total views: 719

Published: 24 August 2019

Posted by: Anonymously

We sold our old apartment and were looking for a better place where we can get a fresh start. We didn’t have enough money to buy an apartment, therefore, my family and I were searching for a good money lender in America. After searching both online and offline, we found out that Sun American Mortgage marketed themselves as the best moneylender. I being the head of the family, made an appointment with the manager of the company for the very next day. I reached the place on time and started discussing the terms and conditions regarding a loan for along with zero down payments. We had to move out of our old apartment the very next week and the buyer was also in a hurry to get in. Therefore, we made quick decisions regarding loan from the Sun American Mortgage. The loan was about to be paid within this week but the money lender informed us about certain bank issue they were facing and our loan date had to deferment for another week and I had to delay our closing from our old house too.
Their incompetence did cost me a lot more additional expense then I ever thought. I had already rented a truck for the transportation of my furniture and other household stuff and it had been 8 days since my reconsideration was about to take place but the money lender kept on delaying the date to pay the loan. I had to pay for 8 days of the rental truck and also had to take a motel in rent so that I could stay till the inconvenience was over. My agent seemed to be less sure about the entire process than me. My questions were ignored and blown off all the time like did not matter at all. They always had a scripted list of new excuses to jump through. After a month I was notified that the moneylender had changed on their decision to approve me, based on the information that I gave him on day one and this was after they had reviewed my documentation multiple times and given me my approval before. All these complications forced me to extend my closing and the buyer of my house was also not happy with all these issues.
Their service, as well as the staff, were a total flop. The moneylender always delayed the payment of my loan and he didn’t even give the first three instalments in time. I had a lot of expense throughout this whole turmoil. I ended up with another company who were far better and managed to pull off everything in half the time than the Sun American Mortgage and they actually took out time for me, sent one of the agents to our house and made us understand about each and every step of lending genuine money from them and actually saw things through the end. I would never recommend the Sun American Mortgage for any kind of loans, they are incompetent.

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