TicketOffices.com

Consumer Reviews and Complaints

1. 

   TicketOffices.com Reviews & Complaints

   (1)

   Bought 2 tickets to $275 only to find out the show was available on the real website seller for $50 each not not $275 . I did a google search and thought it was the original ticket seller . When I complained about the markup they simply said, you paid it, this is wrong I think the huge markup be careful people and stop buying from this website . Just double check the prices before buying and beware these guys don”t care

   By Charmaine Apolo

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2. 

   TicketOffices.com Reviews & Complaints

   (2)

   Crooks. Hidden charges. Overcharged my credit card. Customer service hung up on me. Many complaints about them. DON’T TRUST THEM. purchased 4 tickets at $109 each = $436.00 They charged my credit card $569.39. There was NO information anywhere about surcharges. The customer service told me the $133.39 was for ticket delivery. the delivery is by e-mail. ( the only option ).

   By Albert Dipippo

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3. 

   TicketOffices.com Reviews & Complaints

   (2)

   First of all, these ticket prices are three hundred times the price you can get at a box office or on craig’s list. They charge almost $100 service charge. Most importantly, was that when I got the tickets they were in another person’s name, and they were paper tickets that had been bent so badly in the envelope that the bar code was unreadable which might not have been so bad had they not been printed on some kind of printer that clearly needed the ink toner changed. According to customer service, these tickets came from a “re-seller”, whatever that means. I wasted $374 and customer service said too bad, so sad. She also very smugly informed me that if I tried to dispute this with the credit card company that I would lose because all they had to do was prove they were delivered. Think hard before you use this service!

   By Mabelle Neverman

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4. 

   TicketOffices.com Reviews & Complaints

   (1)

   Folks, there is a good reason that 45% off the reviews for this scam company are average/fair/poor. With 29% of the total being poor. I had a legit reason to request a refund – more on that below. But when I called them I was on the phone for 40 minutes and got bounced around to 4 different people. I was told: We do not refund money under any circumstance. They absolutely suck. Avoid them. They sold me tickets at 44% above face value, but at the point of ordering it all looked legit. Then $68 added for a service fee, then $7 fee to EMAIL the tickets. Really? You can be an astute shopper, and even then it all looks legit at the point off purchase. So why did I want a refund, which they completely refused to do? Cuz the event I bought tickets for changed to a different event, but happened to include the original individual act as part off a tribute multi-performer act. They totally suck, and the reason there are any positive reviews is that they create a lot of fake accounts then give themselves 5 stars.

   By Jeanett Cocco

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5. 

   TicketOffices.com Reviews & Complaints

   (2)

   I bought tickets to an event a 9 hour drive away from my home (I”m from Canada, event was in the US). I accepted the fact that I was buying expensive third party scalped tickets because the event was sold out (due to said scalpers), but that”s a whole other issue 🙁 Anyway, I paid for VERY expensive tickets right near the stage. It was a delayed ticket release so I only received my tickets 72 hours before the show. The problem? They sent me TERRIBLE tickets, far from the stage. I called as soon as I realized what happened. The customer service agent said they would call the seller to see if the “wrong tickets had been uploaded”. Fine. 24 hours go by, then 48 and the seller conveniently just “isn”t getting back to them”. In the meantime I booked a hotel, car, and the whole POINT of the trip was this show. The worst part? There was a table with 6 available seats, 2 tables over, but they REFUSED to help me by cancelling my order so I could but those. I ended up in tears multiple times calling from both Canada and the US. I ended up having to spend about 4 hours in total in stressful phone calls, re-explaining all the garbage I had been dealing with, for FRAIDULENT tickets. I wasted an hour of my trip pulled over at a truck stop begging them to cancel my order or switch it to the table that was similar. They REFUSED to help me at ALL. I wasted all my cell phone”s roaming time and was almost late to the show because of this crap. Be aware – the “100% Buyer Guarantee” means they will get you tickets 1 HOUR minimum before your event begins. That”s ridiculous! I can go on but you get the point. Oh and guess what? As I KNEW, they DID NOT have the tickets I purchased, and after harassing them for days, with only a few hours to the show time, they FINALLY gave me the transfer over to the other tickets (which were now CHEAPER THAN I PAID FOR MY ORIGINAL ORDER BUT JUST AS GOOD!) The worst part? The other 4 tickets never sold, so they put me through all that garbage for no reason. Unbelievably BAD customer service. PS if they won”t tell you who their “seller” is, it is almost certainly VIVID SEATS so try calling them directly if you are having problems with them “getting in touch with the seller”. Avoid, avoid, avoid this company like the plague! Go for Stubhub if you have to buy third party tickets. BUYER BEWARE!!!

   By Taylor Bacus

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6. 

   TicketOffices.com Reviews & Complaints

   (1)

   I found 2 tickets to a show I thought would sell out immediately the day before they went on sale in Canada through ticketoffices.com. To my surprise they were super expensive no matter we really wanted to see this band so I purchased them especially because they were advertised as hardcopy tickets. I collect these as often as I can and they are hard to come by these days. I was shocked when I saw how cheap the tickets ended up being sold for in Canada still didn’t matter cuz I thought I got hardcopy tickets for my show. When my tickets arrived they were those sheets of paper you can print off when you select print at home tickets. I was pissed because I know how easy it would be for someone to sell hundreds of these before an event. And for my not to get in, anyways I still haven’t gone. The concert is in 10 days and I’m still super skeptical that it won’t work. It is General admission so wish us luck. Still super disappointed in my purchase and hopeful that I didn’t get hugely scammed.

   By Jonah Burington

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7. 

   TicketOffices.com Reviews & Complaints

   (1)

   I googled the Brooklyn bowl in Las Vegas somehow was redirected to this site which I thought was the official site. The notice on the venue said this show was selling out. This was a lie. They charged 3 x the price and then I found out that there is no tickets. That the tickets MAY arrive by email in 2 months which is3 days before the show. When I contacted the company there was no way to speak to anyone. I started a chat and the customer service said no refund and sell the tickets if I don’t want them. However there is no tickets!!! They never emailed them and again said they will maybe come 2 months from now. How can I sell something I do NOT have???

   By Ethan Twiet

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8. 

   TicketOffices.com Reviews & Complaints

   (2)

   I paid $40usd each for 2 tickets “in the 8th row” I purchased, and then another almost $50usd for “fees” so I paid $129usd. The tickets I purchased have a “$25usd face value”, they jacked the prices by $15usd. I ended up paying almost $80 for “fees”. To top it all off it is standing only, so they deceived us on that as well. I would never use them again, and suggest no one else does ever. Also says it was bought by someone other than myself or my husband.

   By Tami Smetak

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9. 

   TicketOffices.com Reviews & Complaints

   (2)

   I paid a ticket for cher, they took the money from my account, they never gave me the ticket or the money back!!! I am trying to get a hold of them and cannot get through somebody to discuss it! I just want to know if I got my ticket or not! I want to go to that concert and was willing to pay their extra fees but it seems to be a very dirty way of doing it. I bought tickets for elton john also, but there I received my tickets at least!!!

   By Mistie Lunan

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10. 

    TicketOffices.com Reviews & Complaints

    (2)

    I purchased a ticket for a small concert at a small venue. They promised the ticket would arrive in my email the day before; it did not. I didn’t worry too much & checked the following mid-day and it still did not arrive. I tried calling before the concert but couldn’t get through the IVR. The IVR would go, please enter your order number. I’d enter it & it would ask again with the same thing. Round and round it went and I couldn’t get through to a live person. At the door I showed the receipt and they said they had no record. I had to re-buy the ticket. At that time, I saw I was also a victim of predatory pricing as the ticket I bought at the door was 4.79 times the price at the door. I cannot recommend at all.

    By Lashaunda Panich

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11. 

    TicketOffices.com Reviews & Complaints

    (1)

    I purchased tickets for the Led Zepplin Experience in Spokane, Wa on line through their site. I tried to add an additional ticket to my order. I waited on line for an extended time for live chat. I waited for emailed replied for assistance. I was never contacted either way by them. I called sales, they wouldn”t help find out what my seat numbers were so I could add to my order. I was placed on perms-hold for customer service. Additionally, they charged my $48 per ticket when the theater, as I found out later, charged $28 per ticket. Not quite double, but close. I am currently sitting on hold trying to solve my problem. Horrible service.

    By Shaunna Ramshur

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12. 

    TicketOffices.com Reviews & Complaints

    (2)

    I purchased two tickets a total amount of $231.41 on a third-party ticket vendor website, Ticketoffices.com, on 01/18/19 for a concert that is on 07/26/19 in Greenwood Village, Colorado. The website for Ticketoffices.com claims that your tickets are 100% guaranteed after purchase. I received an email from Ticketoffices.com on 07/15/19 that my tickets were transferred to Flash Seats, an electronic ticket transfer system that is part of AXS Tickets. I have logins for both Flash Seats and AXS, and my tickets were not transferred into either of the accounts. I called Ticketoffices.com, they said they would request that the seller re-transfer the tickets to Flash Seats. After several more calls to Ticketoffices.com, after which I was assured that my tickets were guaranteed, I received another email from Ticketoffices.com on 07/24/19 stating that my tickets were transferred to Flash Seats. I also received an email which appears to be from AXS Tickets that my tickets were transferred. The tickets again were not transferred to my Flash Seats or AXS account. I called both Flash Seats and AXS and confirmed with them that no tickets were transferred or pending and they referred me to Ticketoffices.com because they had no record of any tickets purchased by me. Each time I called Ticketoffices.com, I had to press the prompt to buy new tickets, because their prompt for existing tickets will not transfer to a live agent. The sales team then had to transfer me to their customer service team, many times I was just transferred to main number or hung up on, and I had to call back. I spent three hours last evening talking with Ticketoffices.com, who stated that they received “Confirmation” from the seller that the tickets had been transferred to me, apparently the seller sent an “approval code” of some sort. Ticketoffices.com has allowed the seller of tickets to misrepresent that they have transferred tickets, and Ticketoffices.com paid the seller after taking my money, but they will not believe me when I tell them I have not received the tickets. It appears that this seller has spoofed an email, claiming to be from AXS tickets to both Ticketoffices.com and to me, and has committed fraud by claiming the tickets were transferred when they were not. Again, AXS and Flash Seats both confirmed directly to me that there was no transfer of tickets to my accounts, but Ticketoffices.com will not confirm this with them, they will not believe the buyer of the tickets (me) when I tell them the tickets were not received, and they will not refund my money. The entire business practice of Ticketoffices.com is set up to favor the seller of the tickets, the seller gets paid before the actual transfer of the tickets and without confirmation from the buyer that the tickets were received. The buyer is then rebuked and all claims from the buyer are rejected when the buyer reports that the tickets were not received. I have lost $231.41 because a scammer has convinced Ticketoffices.com that he has transferred tickets to me when this absolutely did not happen, and they refuse to investigate my claims or take my claims seriously. I paid for goods that I never received on website that claims my tickets are 100% guaranteed and I never received my tickets, nor was my money refunded. I called Ticketoffices.com again on the day of the event to request a refund and I was hung up on yet again.

    By Sherie Ishee

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13. 

    TicketOffices.com Reviews & Complaints

    (2)

    I received tickets as a gift to a concert. General admission was $30, VIP was $40. My mom paid $139 and the order info said GA Row 1. I assumed because of the crazy price of these that these would be better tickets. No, they just overcharged an insane amount. Spoke with customer service and barely got an apology but nothing can be done because she agreed to the price. Horrible, horrible company. I will NEVER buy anything from them again.

    By Kandra Nulph

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14. 

    DO NOT USE TICKETOFFICES.COM

    (1)

    This Business is Criminal!!

    DO NOT USE TICKETOFFICES. COM

    I called on 5/29 to request a refund for a cancelled show, and was told my refund would be processed. After no refund was given, I called back several times (extremely hard to get through to a customer service rep). Both Janice(July 8th) and Carolyn(August 3rd) read me a script that an email was sent out on June 1st(after my May 29th call) and that I was supposed to reply within seven days to get my refund. I never saw an email regarding this, and my initial call for a refund predated their June 1st email. This business is a total scam!! I will be taking legal action against them – not for the money, but on principal. Read these hundreds of unhappy customers at the Better Business Bureau Reviews…

    Search TicketOffices.com of the Better Business Bureau of Delaware… their address is 19266 Coastal Hwy, Unit 40510, Rehoboth Beach, DE 19971

    Don’t get cheated like so many others have…

    By Walter W

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15. 

    Tey'll take yur money and run,

    (1)

    They don’t deliver the tickets, answer the phone, or reply to email. They will fight your credit card dispute to. they’ll soley out there to take money and run.

    By Rickey

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