I ordered something on 9 / 3 for overnight delivery, and paid $21 for shipping. It didn’t arrive on the 4th, then it didn’t arrive on the 5th. The next two days were a Sunday and Holiday, so I didn’t get it then either. TigerDirect sent me an email update on the 3rd to let me know it had shipped. So believing that, I was not happy with UPS, who was shipping it. However, UPS told me that it wasn’t made available to them for pickup until the 4th. So TigerDirect intentionally lead me to believe that it had been shipped on the 3rd but it wasn’t. That is now an extra 4 days I have without my PC working, waiting on the parts.When I called to ask for my overnight delivery charge back, the agent actually said NO – he “can’t do that”” What??? I had to talk to his supervisor and waste another 20 minutes on the phone until he finally agreed to refund my money. The only reason they have 2 stars instead of 1 is that they finally agreed to refund me. Stay away from TigerDirect.”
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This complaint and/or review was posted on Defaulters.com on 12:11 pm, January 09, 2023 (CST) and is a permanent record located at: https://www.defaulters.com/scam/tiger-direct-review-94443/.
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