Brian Hennessy of Titan LED sells refurbished LED bulbs My experience was to buy a lot of 10 LED bulbs with a Lifetime Warranty . Within just a few months of ocassional use the LED bulbs started failing. The customer service agent failed to respond to my EBay Message asking politely if they were aware of a quality problem. EBay and PayPal were unable to help. The claimed selling point of these LED bulbs (for me) is their long life – claimed to be over 50, 000 hours .These bulbs from Titan LED are lasting much less time than the cheapest dime store bulbs ! I deliberately bought these bulbs with a Lifetime Warranty to ensure a long service life. In fact both the bulbs and the warranty are totally worthless. After one polite inquiry about this problem to Titan LED this devious company blocked all communication to them. They also blocked all PayPal transactions.This was to prevent any refunds or charges back? This despite having paid them promptly & giving them perfect 100% Feedback promptly after I received the bulbs.So they actively prevented me from persuing even an inquiry .And no chance of a Warranty claim if they do not respond to email. I have constantly tried to know about the bulbs but there is no agent who is willing to help me. I have spend a huge amount of money for these bulbs thinking it will be long life. But now I have to change all the bulbs and get new ones from a genuine seller. This is so disappointing how I need to spend again. This is complete non sense from Titan LED claiming their bulbs are long life! I want the refund from this company which is selling fake bulbs!! comparatively to other LED”s their products are not at all cost effective!! All lies and fake promises!
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This complaint and/or review was posted on Defaulters.com on 11:07 am, January 23, 2018 (CST) and is a permanent record located at: https://www.defaulters.com/scam/titan-led/.
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