Firstly I have been with tracker now for only 2 months and this morning when I got into work I recieved a letter via e-mail of an annual increase, dated the 31 August but sent on the 31st September for the next day the 1st of October … Now we cant blame the post for this as this was done electronically … so what the ?? 2 months and I get an increase when I have been with Netstar for over 2 years and have to date not had a single increase. Understand although I feel that having an annual increase after only being with a company for 2 months is so wrong on so many levels, my real complaint is that a company that is as big as tracker cant send out a notification before time, How do you justify sending a letter dated a month behind for a premium that will be debited off my account tonight. Tracker if this is the start of your poor service already I am really not looking forward to the next few years but at least I can be thankful that I never changed my Netstar units for yours as this would be double the frustration.
Consumer Reviews and Complaints
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TOTAL SCAM. BEWARE
This company doesn’t ever provide leads. They take your money and your credit card info and NEVER send leads. They will continue to charge
Place and food is disgusting
The staff is the worst part of this place. They are dirty, rude and just straight up gross. White chick with dark hair was literally
Price is too high
All my issues were solved, but they tried charging me more than what I had expected. They said it would be about 125 an hour and that it
Don’t Do It
I can’t believe you all are still in business with the shady dealings you all have going on. Paid for expedited shipping, received the
Scammed
We ordered $375. worth of products and never received nothing, they kept the money and no response from them. Totally disappointed and
Fraud
I sent $409 for an upper. He said he could only use Zelle. Well that was the same as sending cash. No response to any emails (lots of
A scam
This company does not allow you to register or use the prepaid card from Anthem I have tried numerous times to activate this card on their
Crooked, disbarred, money-grubbing lawyer
Managing Lawyer Izzy Yetnikoff was an outrageous exercise in futility, exertion and cash for me. Legal counsel Izzy Yetnikoff has brought
This complaint and/or review was posted on Defaulters.com on 10:30 am, July 13, 2019 (CST) and is a permanent record located at: https://www.defaulters.com/scam/tracker-connect/.
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Tracker Connect Reviews & Complaints
For months after selling my previous vehicle and purchasing another, Tracker was unaware of the change according to their system records. As with all purchasses and insurance, all relevant documentation was sent through and approved. To my surprise, I was contacted by their marketing department offering me a promotion of some sorts on my PREVIOUS vehicle. This was approximately 4 months after I had sold it. Hours of frustrating calls simply lead to yet another promotional call, AGAIN for the previous vehicle. I requested that they urgently contact me to correct this fault, as all payments were being made as usual. Clearly for a service not rendered! A few more frustrating calls over the next few days, I received a certificate noting the change. However, again there were faults on the make and model of the vehicle. This once again took hard earned money’s phone calls to correct and valuable work hours to resend and file. Now, again some months later I received an invoice/statement claiming not one, but TWO vehicles’ subscribtions. The wrongly issued one, so well as (hopefully) the correct vehicle. How many months of serviceless subscribtions must one pay while they clearly have no idea what is going on in there company, not to mention the well advertised ability to retrieve vehicles when nobody knows who is driving them or where they may be? To no avail, I have requested somebody in management to contact me.
Tracker Connect Reviews & Complaints
I have had it with tracker!! No one knows what’s going on there. I bought a new vehicle and had took out a contract with Tracker in March. I noted that tracker was not working when I tried to view on the website. I called in numerous times and never received a response from the Technical department. The same address was displayed for over a month – an address unknown to me. Eventually got through to a manager on Friday and she got someone to call me. He reset the unit and guess what- it is still not working. There is never a manager available and no one can help or follow through with a request to make sure it works. There is no urgency or commitment from anyone you deal with. My problem remains!!!
Tracker Connect Reviews & Complaints
I have requested cancellation of my Tracker policy for the following reasons: On the 10th of July, I had the tracker unit moved from one car to another. Since then, I have been receiving phone calls (almost daily) from Tracker that the unit has been sending a signal. I have complained that there is a fault on the the unit to Tracker on numerous occasions (have lost count how many). I have tacken the unit to Tracker in George twice and Tracker has sent a technician out twice to check the unit. It has been 3 months and the problem is still not fixed. I believe my contract should be cancelled as I have completely lost faith that Tracker can deliver a service to me. I have been paying my fees every month, but not receiving anything in return as my unit is clearly faulty. I was charged over R600 in October for this rubbish! I think it is unacceptable that it could take over 3 months to fix an error on the unit. I am not interested in having a replacement unit installed. I feel Tracker is in breach of the contract with me as they are no delivering a service to me, but rather are driving me completely crazy.
Tracker Connect Reviews & Complaints
I phoned tracker to enquire about the fact that they are still debiting form my account, even though I no longer drive the vehicle. A lady called Proud told me that i had to cancel the account myself and that the contract originally signed stated that ot I will be billed month to month form there on. I told her that 3 years is a long time and what are they doing on their side to remind clients about the end of contracts, as this may be a form of ******** in my eyes. I feel that they are at liberty to contact clients to make them aware of this close to the end of the contract and she says that well ‘Some clients use our services for 8 years and they don’t forget’ . All I have to say is that Tracker is tricking people by not reminding the of this and they are just too happy to debit our accounts and not worry about their client’s interests. I am taking my business to another company that will have my best interests at heart, than a company that is after my money. For all they know, I could be dead and they will still take my money.