Umpqua Bank

Denied Account - no Utility Bill?

Reviews: 1

1 RATING
(1)

Total views: 195

Published: 09 October 2020

Posted by: Anonymous

While relocating to the area I was staying in a guest house. I stopped in Umpqua Bank to check out my options to open a new bank account. After filling out all the initial paperwork necessary for the application – I was told it was denied! I asked why and apparently the account was flagged because I had a newer driver’s license (actually, the license was just renewed). I was told I needed a lease or utility bill to open an account!!!!!!!!!!!!!!

What on Earth will you do with my lease? Wow. The manager Samira Salkic was rude and suggested I have the landlord ”just fax it over.”

Really? Be careful before you surrender ALL of your life’s personal information to these people. I was denied the account because I was in a guesthouse, and did not have a lease. I never was asked for a lease anywhere before for simply opening a bank account.

samirasalkic@umpquabank.com

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