US Bank offer 0% APR transfer for 1st year. It actually 3% transaction fee. whitch mean that first year will be 3% of apr. beware of the hidden fee that no one know. they charge it after all transaction done. not thing you can do about it. Even when you call. it will transfer one to other to handle the call. but still you will be charge 3% of the fee. no 0% that they offer at the bank. they are liar. becarefull of the scam. .
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Scam sites – guns and ammo sales
After getting scammed out of $329.00 from guns-warehouse.com, a simple search of some of the verbiage in the website popped up 4 other
John Sutton is loser trash, complete scum of the earth low life idiot turd monger asshole bastard Wife Beater Threw hot water on a poor woman Bloomsburg PA
WARNING JOHN SUTTON IS A DOMESTIC VIOLENCE PURPITRATOR HE BEAT A WOMAN THEN TREW HOT WATER ON HER. HE WAS CHARGE WITH FELONY ASSAULT.
DIRTY COP
Dirty Cop Raymond Ketchmark falsified police reports. Ketchmark routinely receives grafts to make creative reports with false narrative to
A Fraudulent Company collaborting with Nigerian Govt to scam people.
They will double or triple charge you by failing transactions and then charging your account. They have no proper online or official
Heng Shao – Brunswick Predator – Scam
My family has been being harassed by a middle aged man named who goes by the name John but I have been advised by the authorities that his
The women is a FRAUD.
We drove over a hour and bought a SUV she and the man from the service center cleared the codes found the real koh guy who we bought
Scam
BIG SCAM. DO NOT BUY. ORDERED TURQUOISE INDIAN NAVAJO RING AND GOT A RING MADE OF TIN. Previous Review Next Review
Has anyone got out of their contract?
My husband and I our purchased in the fall of 2019. They enticed us saying that we could get a free vacation to Hawaii and free airfare
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In December 2009 my company hired a
In December 2009 my company hired a contractor to work on homes we owned in Fort Wayne Indiana. We are in California so in order to purchase materials WDIA would check out at a hardware store in Ft. Wayne and I would give the payment information to the customer service department. The contractor somehow convinced the representative to add my credit card info to his contractor without my permission. The contractor then began using my card to purchase materials for other jobs over a six month period. We were running approximately $1 million a month on the card for material purchases in 22 states so our back office missed the charges. Two weeks after submitting the fraud claim to US Bank I was called by Shannon (866-540-9904 * 11039) in the fraud department for a debriefing. It was clear from the first call that Shannon’s objective was not assisting my company with the fraud charges, but rather trying to find a way to deny the claim. On 7/28/2009 I spoke with Detective Laura Ashley (714-647-7486) at the Orange County Sheriff’s department where I originated the police report. Detective Ashley said the case was transferred to the Fort Wayne Police Department on 07/26/09 and to wait a week before contacting them. I gave this information to Shannon at US Bank. On 08/04/2009 Shannon at US Bank contacted me and said that she spoke with the Detective in Fort Wayne and that the Fort Wayne detective told her that they were not pressing criminal charges. Shannon went on to say because they were not pressing charges US Bank was denying the claim. I was flabbergasted; I had never authorized the transactions, the purchases in no way benefited me, and I had no contract with the merchant or perpetrator to allow the purchases. This was clearly fraud. Shannon said the only way they would reverse their decision is if the Detective pressed charges. I contacted Fort Wayne Detective Wayne Likowski (260-427-1201) and he said the he just spoke with Shannon at US Bank and Shannon told the detective there was a contract between the perpetrator and our company (which is false) that authorized the purchases so we would have to go to court and get the monies back. I asked the Detective if he had this contract, or seen any proof we authorized these transactions, which he said he had not. In fact, he had not even called the perpetrator. I asked him if there was no contract and Jeremy Tillotson used my card fraudulently would it be a criminal matter. He said yes it would but he would have to look into it. It is wrong that Shannon at US Bank steered the investigation by telling the detective there was a contract between Jeremy and our company and that Menards (the merchant) had authorization from our company for the purchases when in fact she fabricated this information and had no supporting evidence. Of the $84,175 in fraudulent charges I had paid off all but approximately $7,800 on the card, prior to realizing the fraud charges. US Bank denied the fraud charges, steered he police investigation which allowed Jeremy Tillotson to get away with fraud and then US Bank charged off the remaining balance of my business line and came after me personally. I have worked for two years to get the charge off removed from my credit to no avail. This has negatively affected my credit creating increased borrowing costs and difficulty obtaining credit.
Roger, the bank manager, is liar and
Roger, the bank manager, is liar and is very unethical! He tried to make it out to be our fault, even after proving to him to that it was partly our fault (and we accepted responsibility for it) and the rest was clearly his fault, and his bankers fault. He agreed to do something and then went back on his word as soon as we did our part! Mysteriously there was some new issue that conveniently came up as soon as he was suppose to follow through on his end. Bottom line, US Bank is has some friendly staff, but allowing a bank manager to treat current customers in this unethical manner speaks to how they really do business! Don’t trust anything this guy has to say. As a Veteran, I warn other Vets from doing business here. They make YOU out the be the bad guy when they lie to you after giving their word!
US BANK in 5555 cleveland
US BANK in 5555 cleveland ave columbus OH northland meijer today i went us bank baranch northland meijer 5555 cleveland columbus oh it was around 3 pm my account was overdraft charge and i ask branch manager how it heapen he cant help me and he worst customer service experience and he tell me how it hit heapen ovedraft THE charge three times or more that is rip off
I Wanted to share with a story
I Wanted to share with a story that happened to me not even e week ago,on September 12,2014. I was in a huge rush, I was going to work, before work i had to deposit money to my fieance us bank account (mine is Wells fargo). I went to my bank, got 2338$ cash (all hundreds bills,one twenty and so)….I had to deposit 2838 $ to usbank, I had my personal cash in wallet (500$- my salary for a week, Im a waitress), so I just neded to combine it. When I came to Us bak, there were couple people in front, so I quickly filled out the deposit form. I looked at the receipt Wellsfargo, I put the amount of 2338$ (the mistake I will not forgive myself), I signed,,,, Then I added 500$ from my wallet (all 20 dollar bills), I put it on top on the hunderd dollar billls and one 20$(2338), I gave all to cashier with my mistaken amount on the deposit form(I added 500$ from wallet,but I didnt change on the deposit form the amount). So she did deposit, I took the receipt but I didnt look at it cuz I was in a huge rush to work… After work I saw a massage from my fiance.He asked me why I deposit 2338$,not 2838$. And I realized on what happened, me and the cashier did the mistake…. So the next day as soon as they open I went there to speak with that girl that made a deposit. She was like Ohh, hi , I remember you,you deposit yesterday lots of cash. She told me she remembers there were lots of 20 and 100 bils…..If she remembers lots of 20$ bills, my wellfargo money was all 100 bils,(i have the receipt), so where my 500$ cash of 20 $ bills disappered???? But there were no mistakes…She told me she did everyhting right, there were no extra money left after all transactions…. After I came home, I called to their main manager, to make sure he is aware of what has happened and he told me know, give us couple days to look at the cameras…exc. I was so upset, Im just a waiter, for me 500$ its los of money…I was crying all weekends, cuz I knew there were no actual transactions, it was all cash – and its impossible to prove. Nobody ever called me, so I called them to speak again with main manager. He told me “the investigation” looked at the cameras – they didnt find anything,,,,, That feeling when u know that Im not lying, but they do lie and steal the money that I worked so hard for…..(((( I wish I could prove, I thought that they will see on cameras that I opened an envelope from Wellsfargo, and then I opened my wallet – I added lots of cash to it, but never changed my deposit form…… People be aware! They lying and steeling money, I would never expect it from bank- there is no trust…. I only wish I could get my money back……..
On August 1st 2014, I made a
On August 1st 2014, I made a cash deposit for 532.00 to go into my checking account to pay for this months rent. On August 4th 2014. I get an Email notification from U.S. Bank that my account is overdrawn for 532.00 plus their ridicuolis NSF charges that they rip customers off with, even though this is not my fault. To make along story short I called their fraud liasion department. Got the runaround from that department put on hold and transfered back to the branch, and stated that they ran their teller tapes and they claim that they have no record of my deposit made on that date. I then asked to have the video tape pulled to verifiy that i conducted business on that date. Unfortunately they were unable to pull the tape.According to corporate security. But if they saw me with a gun in my hand they then would have that video pulled PDQ. I have been dealing with the bank manager for two weeks and her excuse was that they have exhausted all of their recsources and was not able to locate that deposit an move further with this issue. Crazy when we have all this modern technology and they cannot locate it. You just cannot trust computers or trust people anymore. After my direct deposit comes in I am CLOSING this account immediately. US bank is a money stealling company. They gave me a receipt for the transaction. But unfortunately I threw it out. But they should have a image of that deposit made on that specific date. But they said that they won’t be able to find the image without the proper proof. I am filing a formal complaint with the Minnesota Attorney General’s office and to see what the next step in the chain of command will be. Look out US bank customers, watch your accounts they will steal your assets. But one thing I learned is to keep the receipt. Thats what is going to nip me in the butt.
Several years ago I, a resident of
Several years ago I, a resident of the State of Nevada, opened a checking account with USBank at a branch located in Las Vegas, Nevada. At that time I was told that to avoid monthly service fees I should open a savings account as well and agree to automatic transfers of $25 per month. When the savings account balance reached $1,000 I would receive a prepaid debit card with a value of $50 and after maintaining that balance for one year I would receive another $50 prepaid debit card. usbank.com/start/start.html “Save $1,000, get $50. When you save $1,000, we’ll recognize your achievement with a $50 U.S. Bank Rewards Visa® Card.” One year ago I received my first prepaid debit card but I had few chances to use it since my job has kept me in Costa Rica for quite some time but this card is valid for two years according to the printed expiration date. Recently I received my second card for $50 and during my recent trip to Las Vegas I decided to try to use these cards. When I visited the website myusbankcorporaterewards.com I discovered that the bank had deducted $5 from my first card as “administrative fees” of $2.50 per month for two months. I guess I had been too busy with my work to read the fine print, but after talking with the manager at the bank and researching the above website I have concluded that despite the clever efforts of USBank to “comply” with the law it has actually violated the law. The main reason for this claim is that US Bank issued to me a 1099-INT for $50 in Tax Year 2013, thus characterizing this pre-paid debit card as an instrument of payment for accrued interest and not a new contractual agreement. Other relevant facts include: 1. The terms of the debit card were not disclosed to me prior to receiving this card. 2. The “fine print” insert seeks to establish the State of Ohio as the jurisdiction for this contract and I am a Nevada resident doing business with a bank licensed in the State of Nevada. 3. The back of the card reads “Use of this card by you will be your acceptance of the terms of the cardholder agreement and program materials.” Thus the bank acknowledges that I have not previously agreed to any terms. 4. US Bank describes this card as a “Rewards Card” as though it is some type of gift but as mentioned above due to the issuance of a 1099-INT this is an instrument of payment for the bank’s debt obligation to me for interest accrued. 5. Both Nevada law and Ohio law pertaining to gift cards specifically state: leg.state.nv.us/NRS/NRS-598.html NRS 598.0921 (3)a “…The term does not include: (2) An instrument or record, by whatever name called, that may be used to obtain goods or services from more than one person or business entity, if the expiration date is printed plainly and conspicuously on the front or back of the instrument or record.” codes.ohio.gov/orc/1349.61 1349.61(c) “Division (A) of this section does not apply to any of the following gift cards: (6) A gift card that is usable with multiple, unaffiliated sellers of goods or services;” This clearly is not a gift card. This is a prepaid debit card which the bank purchased for me as a means of payment of accrued interest which I had earned by lending them my money for a specified period of time. The manager at the bank told me that she had no means my which to credit the $5 since this card was issued by the credit card division and the only way for me to discuss this matter with the credit card division is to call the number on the back of the card and to agree to a deduction of $1 from the balance of my card just for the opportunity to talk with someone. Summary: The appropriate analogy for this case is that of the bank issuing me a check as payment for accrued interest with a stated “valid through” date and then prior to that date placing a stop payment on that check and issuing me a new check for a reduced amount and when I complain they simply point to the fine print on the unused check which states “by using this check you agree to all terms…” but of course I have not used the check and thus have not agreed to any terms. The original contract was for me to deposit $1,000 into a savings account for a specified period of time and to receive $50 in interest in the form of a prepaid debit card and when I received the anticipated payment instrument from the bank it came with a new proposed contract for acceptance of this payment. I have not accepted the terms of this contract and yet they proceed to enforce the terms as though this new contract actually had been engaged. USBank has been offering this promotion for several years at least and I am sure that there are many thousands of accounts to which this type of event has occurred. I know it’s only $5 but someone has to take a stand against this type of business practice.
This bank is to be avoided. They
This bank is to be avoided. They have sneaky little tricks to steal your money and you cannot trust them. I have an account (2mos) and cannot wait to close it.
I received two Visa reward cards from
I received two Visa reward cards from AT
I am a medically retired US Army
I am a medically retired US Army veteran. I served almost 8 years in our nation’s armed forces . In 2008 I was injured while deployed overseas in Iraq. I was given audible Medical discharge from the United States Army and again my VA process for compensation and health rehabilitation. in early 2007 I was stationed at Fort Bliss Texas on active duty for the United States on. I was in my early 20’s married and had just started my family. I did not have a lot of extensive credit and neither did my wife so we were having a hard time purchasing a vehicle. It was suggested to me buy a senior NCO to go through the miles program which I was informed was a program for young soldiers to receive a loan to buy an automobile when they didn’t have much established credit or had bad credit. I went to a local Ford dealership and did what he suggested thus financing a vehicle through the miles program who was an underwriter for my loan extended by US bank. I would like to say first that I did then and still do today think that the ideas this combination was supposed to represent was a good idea and could and at times I’m sure has been very beneficial too young soldiers who were not well versed in financial discipline and struggled to get financing. Eager to replace the unreliable vehicle we have been driving I did not question much about the policies that were laid out to Me by the miles program associate. I assumed many soldiers had done the same and my NCO had recommended them this must be the way it was done. I was informed that the only way to receive financing would be to set up an allotment that came out of each paycheck, and that I must keep that allotment in place. I did this and weq drove home a new vehicle that day and made our payments without issue for the next 2 years and several months. (Exact times and dates can be provided). we never missed a payment and in fairness never really had an issue during this period with either miles financing or US bank. At this point I would like to say that I later learned that there were undisclosed fees and that another middle company was receiving a undisclosed payment fo their handeling of the allotment. If I had been informed it would mot have bothered me and even unaware their prescense was of no affect in purchasing this vehicle it was our only option we were happy for the opportunity and very happy with the vehicle. We were informed during the of processing that we should contact all institutions and companies we were doing business with and inform them of our situation and request information or recommendations on what we should do just stay in good standing with our obligations. our first contact with US bank was a phone call to a regular representative and we were told that US bank was well aware and sympathetic to the struggles and concerns of our nations service members. we were told that because we were not in default and had not missed a payment as then that the system would not really allow then to make hardship or struggle changes. They said we would have to wait until we were directly in the situation and then figure out what we would need to do. my medical board was expedited so we had no real chance to save up and prepare for what was about to happen. Midway through the month of October 2010 we were released from active duty and we made our move back to Kansas. On the first of the next month we received the dislocation from the Army it was less than $1000 or rent was 800. We again contacted US bank to ask for guidance on what to do whether we should make a partial payment or if there were other options. We were shocked when they told us that we needed to pay off the full remaining amount. They went on to explain that we we’re in default of our contract because we had severed the allotment put in place to make our monthly payments. This allotment they said it was a requirement. We contacted several agencies to include the American Red Cross. Going through these processes improving who we were and what our situation was took two to three weeks, furthermore during this period my wife had gotten a job to help with the struggles but it was low paying and almost 80 miles one way from our home. Red Cross agreed to help us with d missing payment and the payment that was going to be due on the first of the next month. But they would only help us if it would get us out of the situation that had become our hardship..they contacted US Bank Representatives and were told that making the payments would not stop the actions underway to repossess the vehicle. Due to thisRed Cross would not help make the payment. Beyond that US bank told us that we could not refinance the vehicle even though my credit score was much better than when I bought the car, they say that you cannot refinance under the miles loan program because you signed in for a fixed interest rate for the life of the loan. A week or two into the next month after missing only two payments during the entire course of the loan around 130 or two in the morning my wife walked out of Buffalo Wild Wings to find that her vehicle was gone. Immediately we filed a theft report with the local police department as during the panic not much else had come to mind. it did not take long officers to contact us and inform us that our vehicle had been repossessed do to the lack of payments. We now had no vehicle my wife lost her job and we really did not have any money to purchase another vehicle. Most of the state agencies or nonprofit organizations would only help if you could show that their assistance would help you not be in a financial hardship. They would not help if it would only prolong the situation. In short we were forced to purchase after our next check a very cheap high mileage car with no heat. Over the next two years we went through 2 more all with no heat or AC to help with the seasonal extremes and we had three children 1 being an infant. In 2013 my family and I moved to Colorado 2 finish our VA process. We have done so and since started receiving full compensation. we have finally found a dealership that helps to put us into a good reliable vehicle even though my credit was ruined by the repossession and it is still on there taking points every month and showing as an expense. this minute anyone who considered me as an applicant for a loan could not help do to my debt to income ratio. The amount we still owe on the loan continues to climb from US bank and they continue to harass me consistently for payments. US bank and Miles financing were taken to court for illegal practices against United States soldiers both for undisclosed charges as well as demanding that soldiers make their payment through an allotment. I am currently searching weather there are any options for me to pursue since so much time has passed. I really just want to get all the negative information all of my record so financial institutions can see the truth of my financial practices today and not be misled buy this scandalous situation that is only shown as numbers when looking at my credit report. If anyone has suggestions or has been through this situation themselves please comment. I also will leave comments if there is any change in my situation for others to read that might be considering the same things but don’t know what to do. Thanks for your time.
In December 2009 my company hired a
In December 2009 my company hired a contractor to work on homes we owned in Fort Wayne Indiana. We are in California so in order to purchase materials WDIA would check out at a hardware store in Ft. Wayne and I would give the payment information to the customer service department. The contractor somehow convinced the representative to add my credit card info to his contractor without my permission. The contractor then began using my card to purchase materials for other jobs over a six month period. We were running approximately $1 million a month on the card for material purchases in 22 states so our back office missed the charges. Two weeks after submitting the fraud claim to US Bank I was called by Shannon (866-540-9904 * 11039) in the fraud department for a debriefing. It was clear from the first call that Shannon’s objective was not assisting my company with the fraud charges, but rather trying to find a way to deny the claim. On 7/28/2009 I spoke with Detective Laura Ashley (714-647-7486) at the Orange County Sheriff’s department where I originated the police report. Detective Ashley said the case was transferred to the Fort Wayne Police Department on 07/26/09 and to wait a week before contacting them. I gave this information to Shannon at US Bank. On 08/04/2009 Shannon at US Bank contacted me and said that she spoke with the Detective in Fort Wayne and that the Fort Wayne detective told her that they were not pressing criminal charges. Shannon went on to say because they were not pressing charges US Bank was denying the claim. I was flabbergasted; I had never authorized the transactions, the purchases in no way benefited me, and I had no contract with the merchant or perpetrator to allow the purchases. This was clearly fraud. Shannon said the only way they would reverse their decision is if the Detective pressed charges. I contacted Fort Wayne Detective Wayne Likowski (260-427-1201) and he said the he just spoke with Shannon at US Bank and Shannon told the detective there was a contract between the perpetrator and our company (which is false) that authorized the purchases so we would have to go to court and get the monies back. I asked the Detective if he had this contract, or seen any proof we authorized these transactions, which he said he had not. In fact, he had not even called the perpetrator. I asked him if there was no contract and Jeremy Tillotson used my card fraudulently would it be a criminal matter. He said yes it would but he would have to look into it. It is wrong that Shannon at US Bank steered the investigation by telling the detective there was a contract between Jeremy and our company and that Menards (the merchant) had authorization from our company for the purchases when in fact she fabricated this information and had no supporting evidence. Of the $84,175 in fraudulent charges I had paid off all but approximately $7,800 on the card, prior to realizing the fraud charges. US Bank denied the fraud charges, steered he police investigation which allowed Jeremy Tillotson to get away with fraud and then US Bank charged off the remaining balance of my business line and came after me personally. I have worked for two years to get the charge off removed from my credit to no avail. This has negatively affected my credit creating increased borrowing costs and difficulty obtaining credit.
Roger, the bank manager, is liar and
Roger, the bank manager, is liar and is very unethical! He tried to make it out to be our fault, even after proving to him to that it was partly our fault (and we accepted responsibility for it) and the rest was clearly his fault, and his bankers fault. He agreed to do something and then went back on his word as soon as we did our part! Mysteriously there was some new issue that conveniently came up as soon as he was suppose to follow through on his end. Bottom line, US Bank is has some friendly staff, but allowing a bank manager to treat current customers in this unethical manner speaks to how they really do business! Don’t trust anything this guy has to say. As a Veteran, I warn other Vets from doing business here. They make YOU out the be the bad guy when they lie to you after giving their word!
US BANK in 5555 cleveland
US BANK in 5555 cleveland ave columbus OH northland meijer today i went us bank baranch northland meijer 5555 cleveland columbus oh it was around 3 pm my account was overdraft charge and i ask branch manager how it heapen he cant help me and he worst customer service experience and he tell me how it hit heapen ovedraft THE charge three times or more that is rip off
I Wanted to share with a story
I Wanted to share with a story that happened to me not even e week ago,on September 12,2014. I was in a huge rush, I was going to work, before work i had to deposit money to my fieance us bank account (mine is Wells fargo). I went to my bank, got 2338$ cash (all hundreds bills,one twenty and so)….I had to deposit 2838 $ to usbank, I had my personal cash in wallet (500$- my salary for a week, Im a waitress), so I just neded to combine it. When I came to Us bak, there were couple people in front, so I quickly filled out the deposit form. I looked at the receipt Wellsfargo, I put the amount of 2338$ (the mistake I will not forgive myself), I signed,,,, Then I added 500$ from my wallet (all 20 dollar bills), I put it on top on the hunderd dollar billls and one 20$(2338), I gave all to cashier with my mistaken amount on the deposit form(I added 500$ from wallet,but I didnt change on the deposit form the amount). So she did deposit, I took the receipt but I didnt look at it cuz I was in a huge rush to work… After work I saw a massage from my fiance.He asked me why I deposit 2338$,not 2838$. And I realized on what happened, me and the cashier did the mistake…. So the next day as soon as they open I went there to speak with that girl that made a deposit. She was like Ohh, hi , I remember you,you deposit yesterday lots of cash. She told me she remembers there were lots of 20 and 100 bils…..If she remembers lots of 20$ bills, my wellfargo money was all 100 bils,(i have the receipt), so where my 500$ cash of 20 $ bills disappered???? But there were no mistakes…She told me she did everyhting right, there were no extra money left after all transactions…. After I came home, I called to their main manager, to make sure he is aware of what has happened and he told me know, give us couple days to look at the cameras…exc. I was so upset, Im just a waiter, for me 500$ its los of money…I was crying all weekends, cuz I knew there were no actual transactions, it was all cash – and its impossible to prove. Nobody ever called me, so I called them to speak again with main manager. He told me “the investigation” looked at the cameras – they didnt find anything,,,,, That feeling when u know that Im not lying, but they do lie and steal the money that I worked so hard for…..(((( I wish I could prove, I thought that they will see on cameras that I opened an envelope from Wellsfargo, and then I opened my wallet – I added lots of cash to it, but never changed my deposit form…… People be aware! They lying and steeling money, I would never expect it from bank- there is no trust…. I only wish I could get my money back……..
On August 1st 2014, I made a
On August 1st 2014, I made a cash deposit for 532.00 to go into my checking account to pay for this months rent. On August 4th 2014. I get an Email notification from U.S. Bank that my account is overdrawn for 532.00 plus their ridicuolis NSF charges that they rip customers off with, even though this is not my fault. To make along story short I called their fraud liasion department. Got the runaround from that department put on hold and transfered back to the branch, and stated that they ran their teller tapes and they claim that they have no record of my deposit made on that date. I then asked to have the video tape pulled to verifiy that i conducted business on that date. Unfortunately they were unable to pull the tape.According to corporate security. But if they saw me with a gun in my hand they then would have that video pulled PDQ. I have been dealing with the bank manager for two weeks and her excuse was that they have exhausted all of their recsources and was not able to locate that deposit an move further with this issue. Crazy when we have all this modern technology and they cannot locate it. You just cannot trust computers or trust people anymore. After my direct deposit comes in I am CLOSING this account immediately. US bank is a money stealling company. They gave me a receipt for the transaction. But unfortunately I threw it out. But they should have a image of that deposit made on that specific date. But they said that they won’t be able to find the image without the proper proof. I am filing a formal complaint with the Minnesota Attorney General’s office and to see what the next step in the chain of command will be. Look out US bank customers, watch your accounts they will steal your assets. But one thing I learned is to keep the receipt. Thats what is going to nip me in the butt.
Several years ago I, a resident of
Several years ago I, a resident of the State of Nevada, opened a checking account with USBank at a branch located in Las Vegas, Nevada. At that time I was told that to avoid monthly service fees I should open a savings account as well and agree to automatic transfers of $25 per month. When the savings account balance reached $1,000 I would receive a prepaid debit card with a value of $50 and after maintaining that balance for one year I would receive another $50 prepaid debit card. usbank.com/start/start.html “Save $1,000, get $50. When you save $1,000, we’ll recognize your achievement with a $50 U.S. Bank Rewards Visa® Card.” One year ago I received my first prepaid debit card but I had few chances to use it since my job has kept me in Costa Rica for quite some time but this card is valid for two years according to the printed expiration date. Recently I received my second card for $50 and during my recent trip to Las Vegas I decided to try to use these cards. When I visited the website myusbankcorporaterewards.com I discovered that the bank had deducted $5 from my first card as “administrative fees” of $2.50 per month for two months. I guess I had been too busy with my work to read the fine print, but after talking with the manager at the bank and researching the above website I have concluded that despite the clever efforts of USBank to “comply” with the law it has actually violated the law. The main reason for this claim is that US Bank issued to me a 1099-INT for $50 in Tax Year 2013, thus characterizing this pre-paid debit card as an instrument of payment for accrued interest and not a new contractual agreement. Other relevant facts include: 1. The terms of the debit card were not disclosed to me prior to receiving this card. 2. The “fine print” insert seeks to establish the State of Ohio as the jurisdiction for this contract and I am a Nevada resident doing business with a bank licensed in the State of Nevada. 3. The back of the card reads “Use of this card by you will be your acceptance of the terms of the cardholder agreement and program materials.” Thus the bank acknowledges that I have not previously agreed to any terms. 4. US Bank describes this card as a “Rewards Card” as though it is some type of gift but as mentioned above due to the issuance of a 1099-INT this is an instrument of payment for the bank’s debt obligation to me for interest accrued. 5. Both Nevada law and Ohio law pertaining to gift cards specifically state: leg.state.nv.us/NRS/NRS-598.html NRS 598.0921 (3)a “…The term does not include: (2) An instrument or record, by whatever name called, that may be used to obtain goods or services from more than one person or business entity, if the expiration date is printed plainly and conspicuously on the front or back of the instrument or record.” codes.ohio.gov/orc/1349.61 1349.61(c) “Division (A) of this section does not apply to any of the following gift cards: (6) A gift card that is usable with multiple, unaffiliated sellers of goods or services;” This clearly is not a gift card. This is a prepaid debit card which the bank purchased for me as a means of payment of accrued interest which I had earned by lending them my money for a specified period of time. The manager at the bank told me that she had no means my which to credit the $5 since this card was issued by the credit card division and the only way for me to discuss this matter with the credit card division is to call the number on the back of the card and to agree to a deduction of $1 from the balance of my card just for the opportunity to talk with someone. Summary: The appropriate analogy for this case is that of the bank issuing me a check as payment for accrued interest with a stated “valid through” date and then prior to that date placing a stop payment on that check and issuing me a new check for a reduced amount and when I complain they simply point to the fine print on the unused check which states “by using this check you agree to all terms…” but of course I have not used the check and thus have not agreed to any terms. The original contract was for me to deposit $1,000 into a savings account for a specified period of time and to receive $50 in interest in the form of a prepaid debit card and when I received the anticipated payment instrument from the bank it came with a new proposed contract for acceptance of this payment. I have not accepted the terms of this contract and yet they proceed to enforce the terms as though this new contract actually had been engaged. USBank has been offering this promotion for several years at least and I am sure that there are many thousands of accounts to which this type of event has occurred. I know it’s only $5 but someone has to take a stand against this type of business practice.
This bank is to be avoided. They
This bank is to be avoided. They have sneaky little tricks to steal your money and you cannot trust them. I have an account (2mos) and cannot wait to close it.
I received two Visa reward cards from
I received two Visa reward cards from AT
I am a medically retired US Army
I am a medically retired US Army veteran. I served almost 8 years in our nation’s armed forces . In 2008 I was injured while deployed overseas in Iraq. I was given audible Medical discharge from the United States Army and again my VA process for compensation and health rehabilitation. in early 2007 I was stationed at Fort Bliss Texas on active duty for the United States on. I was in my early 20’s married and had just started my family. I did not have a lot of extensive credit and neither did my wife so we were having a hard time purchasing a vehicle. It was suggested to me buy a senior NCO to go through the miles program which I was informed was a program for young soldiers to receive a loan to buy an automobile when they didn’t have much established credit or had bad credit. I went to a local Ford dealership and did what he suggested thus financing a vehicle through the miles program who was an underwriter for my loan extended by US bank. I would like to say first that I did then and still do today think that the ideas this combination was supposed to represent was a good idea and could and at times I’m sure has been very beneficial too young soldiers who were not well versed in financial discipline and struggled to get financing. Eager to replace the unreliable vehicle we have been driving I did not question much about the policies that were laid out to Me by the miles program associate. I assumed many soldiers had done the same and my NCO had recommended them this must be the way it was done. I was informed that the only way to receive financing would be to set up an allotment that came out of each paycheck, and that I must keep that allotment in place. I did this and weq drove home a new vehicle that day and made our payments without issue for the next 2 years and several months. (Exact times and dates can be provided). we never missed a payment and in fairness never really had an issue during this period with either miles financing or US bank. At this point I would like to say that I later learned that there were undisclosed fees and that another middle company was receiving a undisclosed payment fo their handeling of the allotment. If I had been informed it would mot have bothered me and even unaware their prescense was of no affect in purchasing this vehicle it was our only option we were happy for the opportunity and very happy with the vehicle. We were informed during the of processing that we should contact all institutions and companies we were doing business with and inform them of our situation and request information or recommendations on what we should do just stay in good standing with our obligations. our first contact with US bank was a phone call to a regular representative and we were told that US bank was well aware and sympathetic to the struggles and concerns of our nations service members. we were told that because we were not in default and had not missed a payment as then that the system would not really allow then to make hardship or struggle changes. They said we would have to wait until we were directly in the situation and then figure out what we would need to do. my medical board was expedited so we had no real chance to save up and prepare for what was about to happen. Midway through the month of October 2010 we were released from active duty and we made our move back to Kansas. On the first of the next month we received the dislocation from the Army it was less than $1000 or rent was 800. We again contacted US bank to ask for guidance on what to do whether we should make a partial payment or if there were other options. We were shocked when they told us that we needed to pay off the full remaining amount. They went on to explain that we we’re in default of our contract because we had severed the allotment put in place to make our monthly payments. This allotment they said it was a requirement. We contacted several agencies to include the American Red Cross. Going through these processes improving who we were and what our situation was took two to three weeks, furthermore during this period my wife had gotten a job to help with the struggles but it was low paying and almost 80 miles one way from our home. Red Cross agreed to help us with d missing payment and the payment that was going to be due on the first of the next month. But they would only help us if it would get us out of the situation that had become our hardship..they contacted US Bank Representatives and were told that making the payments would not stop the actions underway to repossess the vehicle. Due to thisRed Cross would not help make the payment. Beyond that US bank told us that we could not refinance the vehicle even though my credit score was much better than when I bought the car, they say that you cannot refinance under the miles loan program because you signed in for a fixed interest rate for the life of the loan. A week or two into the next month after missing only two payments during the entire course of the loan around 130 or two in the morning my wife walked out of Buffalo Wild Wings to find that her vehicle was gone. Immediately we filed a theft report with the local police department as during the panic not much else had come to mind. it did not take long officers to contact us and inform us that our vehicle had been repossessed do to the lack of payments. We now had no vehicle my wife lost her job and we really did not have any money to purchase another vehicle. Most of the state agencies or nonprofit organizations would only help if you could show that their assistance would help you not be in a financial hardship. They would not help if it would only prolong the situation. In short we were forced to purchase after our next check a very cheap high mileage car with no heat. Over the next two years we went through 2 more all with no heat or AC to help with the seasonal extremes and we had three children 1 being an infant. In 2013 my family and I moved to Colorado 2 finish our VA process. We have done so and since started receiving full compensation. we have finally found a dealership that helps to put us into a good reliable vehicle even though my credit was ruined by the repossession and it is still on there taking points every month and showing as an expense. this minute anyone who considered me as an applicant for a loan could not help do to my debt to income ratio. The amount we still owe on the loan continues to climb from US bank and they continue to harass me consistently for payments. US bank and Miles financing were taken to court for illegal practices against United States soldiers both for undisclosed charges as well as demanding that soldiers make their payment through an allotment. I am currently searching weather there are any options for me to pursue since so much time has passed. I really just want to get all the negative information all of my record so financial institutions can see the truth of my financial practices today and not be misled buy this scandalous situation that is only shown as numbers when looking at my credit report. If anyone has suggestions or has been through this situation themselves please comment. I also will leave comments if there is any change in my situation for others to read that might be considering the same things but don’t know what to do. Thanks for your time.
US Bank Reviews & Complaints
***If you are on a fixed income i.e. child support, unemployment, etc. have your funds direct deposited into a REAL bank account, not this prepaid card!!!*** I started receiving past due child support a few months ago. I ran out of checks so I could not fill out the direct deposit form, so I allowed the state to have U.S. Bank Reliacard issue me this card to receive the support funds. HUGE MISTAKE! Back in November 2014, I used the card at a gas station for $34.00. A preauthorization amount of $125.00 came out of the funds on my card, along with the $34.00. After a week of the preauthorization funds not being returned to me, I filed a dispute. Needless to say, it is February and I still have not received the funds back into my account. I have called Reliacard a total of 11 times since the dispute was formally filed, totaling over 16 hours of waiting on hold to get a resolution. Back on January 21st, I finally got a responsive and competant customer service rep who, with the help of the research department, finally told me that my funds would be returned to me within 24 to 48 hours. I am still waiting. I have even gotten two different supervisors on the phone since then (only through patient persuasion) who seemed concerned, placed me on hold for over an hour, and ultimately gave me a time frame to call me back with an update. Both times, I have not gotten a call back. Please note: You will be given every reason under the sun why a supervisor cannot speak to you. You will even be hung up on. Customer service reps treat you as a waste of time and read off a script telling you that you have to wait 90 days for a resolution to the dispute, without looking into the account. To me, I was told previously that a mistake was made, my funds would be returned, so I considered it resolved. US Bank Reliacard is anything but reliable and I will have to continue to badger them to receive the money that I am owed due to THEIR mistake. — 2/25/14 UPDATE: U.S. Bank Reliacard has now told me that I should file another new dispute with different wording and then maybe they can help me. A supervisor told me that the customer service rep who told me that I would be getting my money back will be “coached ” as I was given incorrect information. They apparently see no error now. Needless to say, save yourself alot of time, headache and hassle. Get your funds direct deposited somewhere, DO NOT DO BUSINESS WITH THIS “BANK.”
US Bank Reviews & Complaints
***If you are on a fixed income i.e. child support, unemployment, etc. have your funds direct deposited into a REAL bank account, not this prepaid card!!!*** I started receiving past due child support a few months ago. I ran out of checks so I could not fill out the direct deposit form, so I allowed the state to have U.S. Bank Reliacard issue me this card to receive the support funds. HUGE MISTAKE! Back in November 2014, I used the card at a gas station for $34.00. A preauthorization amount of $125.00 came out of the funds on my card, along with the $34.00. After a week of the preauthorization funds not being returned to me, I filed a dispute. Needless to say, it is February and I still have not received the funds back into my account. I have called Reliacard a total of 11 times since the dispute was formally filed, totaling over 16 hours of waiting on hold to get a resolution. Back on January 21st, I finally got a responsive and competant customer service rep who, with the help of the research department, finally told me that my funds would be returned to me within 24 to 48 hours. I am still waiting. I have even gotten two different supervisors on the phone since then (only through patient persuasion) who seemed concerned, placed me on hold for over an hour, and ultimately gave me a time frame to call me back with an update. Both times, I have not gotten a call back. Please note: You will be given every reason under the sun why a supervisor cannot speak to you. You will even be hung up on. Customer service reps treat you as a waste of time and read off a script telling you that you have to wait 90 days for a resolution to the dispute, without looking into the account. To me, I was told previously that a mistake was made, my funds would be returned, so I considered it resolved. US Bank Reliacard is anything but reliable and I will have to continue to badger them to receive the money that I am owed due to THEIR mistake. — 2/25/14 UPDATE: U.S. Bank Reliacard has now told me that I should file another new dispute with different wording and then maybe they can help me. A supervisor told me that the customer service rep who told me that I would be getting my money back will be “coached ” as I was given incorrect information. They apparently see no error now. Needless to say, save yourself alot of time, headache and hassle. Get your funds direct deposited somewhere, DO NOT DO BUSINESS WITH THIS “BANK.”
US Bank Reviews & Complaints
1) Poor customer service from whoever is delaying check to go through in my checking account. I want my check cleared that I deposited in the US Bank Branch on Galvin Road, Bellevue, NE 68005, last Tuesday, October 23 around 2pm. I was not told there was a waiting period, assumed I could transfer $30K to my savings account. When I made a $81 purchase at Baker”s grocery store on Friday, October 26, 2018, it denied my debit card. My on-line checking balance showed – $26, 000.00, because I transferred $30K to my savings account and I still actually had $3, 000.00 in the checking account apart from that check. I was told the check was put on hold because of something fraudulent when I got the check from Core Bank. If you have earned any money off this check, I want it back. I could have bounced several checks. I wrote 2 checks totaling $3, 700.00 and had to call these people back and tell them not to cash check! The bank tellers had absolutely no empowerment to solve my problem, which is totally unacceptable and I see as unethical and moneygrubbing, and poor leadership who uses them as punching bags while those in leadership who don”t care are up counting their money. I want that check cleared and again any money you made off of holding on to it. I got 4 different answers from the tellers. I spent 3 hours of my time trying to get this resolved. I”ve really lost a lot of respect for US Bank and have banked with them 23 years. 2) I have a joint Express Line joint account with recent ex-husband, Michael Howman. We refinanced the house and our Mortgage Officer mailed a check for the balance of the Express Line ($23K-something) to US Bank on Monday, October 22, 2018, to put our balance to zero, so we can close the account. Our account is still open and any money you”ve made since last Friday, should be given to us. US Bank has absolutely no tolerance when we are late. What kind of bank is this? My name is Ann Marie Howman, 716 Hackberry Court, Apt. 2806, Bellevue, NE [protected], [protected]@oppd.com. You can reach me at [protected] or [protected] and let me know when the above will be complete.
US Bank Reviews & Complaints
1) Poor customer service from whoever is delaying check to go through in my checking account. I want my check cleared that I deposited in the US Bank Branch on Galvin Road, Bellevue, NE 68005, last Tuesday, October 23 around 2pm. I was not told there was a waiting period, assumed I could transfer $30K to my savings account. When I made a $81 purchase at Baker”s grocery store on Friday, October 26, 2018, it denied my debit card. My on-line checking balance showed – $26, 000.00, because I transferred $30K to my savings account and I still actually had $3, 000.00 in the checking account apart from that check. I was told the check was put on hold because of something fraudulent when I got the check from Core Bank. If you have earned any money off this check, I want it back. I could have bounced several checks. I wrote 2 checks totaling $3, 700.00 and had to call these people back and tell them not to cash check! The bank tellers had absolutely no empowerment to solve my problem, which is totally unacceptable and I see as unethical and moneygrubbing, and poor leadership who uses them as punching bags while those in leadership who don”t care are up counting their money. I want that check cleared and again any money you made off of holding on to it. I got 4 different answers from the tellers. I spent 3 hours of my time trying to get this resolved. I”ve really lost a lot of respect for US Bank and have banked with them 23 years. 2) I have a joint Express Line joint account with recent ex-husband, Michael Howman. We refinanced the house and our Mortgage Officer mailed a check for the balance of the Express Line ($23K-something) to US Bank on Monday, October 22, 2018, to put our balance to zero, so we can close the account. Our account is still open and any money you”ve made since last Friday, should be given to us. US Bank has absolutely no tolerance when we are late. What kind of bank is this? My name is Ann Marie Howman, 716 Hackberry Court, Apt. 2806, Bellevue, NE [protected], [protected]@oppd.com. You can reach me at [protected] or [protected] and let me know when the above will be complete.
US Bank Reviews & Complaints
1. I asked for a title to be sent a month ago… it is still not done. 2. Every time I call I”m on hold for 20-30 min… pay someone to install a damn call back … good lord 3. When I called at one point, US bank had the title but hadn”t faxed the title. They told me it would be a certain time before the title was faxed, I waited that time and it still wasn”t faxed. 4. I called today and paperwork had been sent to the DMV but not the title. WTH? 5. The lady I complained today made sure to rudely tell me that I was supposed to be told this would take 8 weeks … we”ll inwasnt told that and she didn”t need to be rude since US bank can”t do their job. 6. I WILL never use US Bank EVER again … I will pay a higher interest rate before I use y”all again! Your bankers are rude!
US Bank Reviews & Complaints
1. I asked for a title to be sent a month ago… it is still not done. 2. Every time I call I”m on hold for 20-30 min… pay someone to install a damn call back … good lord 3. When I called at one point, US bank had the title but hadn”t faxed the title. They told me it would be a certain time before the title was faxed, I waited that time and it still wasn”t faxed. 4. I called today and paperwork had been sent to the DMV but not the title. WTH? 5. The lady I complained today made sure to rudely tell me that I was supposed to be told this would take 8 weeks … we”ll inwasnt told that and she didn”t need to be rude since US bank can”t do their job. 6. I WILL never use US Bank EVER again … I will pay a higher interest rate before I use y”all again! Your bankers are rude!
US Bank Reviews & Complaints
1/26/15 – My husband and I paid off our vehicle account in December 2015 after US Bank repeatedly told us they didn”t receive our electronic payments that were sent prior to the date due. Our last payment made to US Bank resulted in an over payment that required them to refund the money. US Bank took 8 business days to locate the payment they again claimed non-receipt. The bank then sent us a letter confirming receipt of over payment and the processing of the refund and the letter actually gave us a date that the refund was mailed. We failed to receive the refund after 12 days from “the date” US Bank stated it was mailed. A call was placed to the bank and the bank representative tells me that the check was issued on the “mail date” but was held for 2 weeks. After questioning the representative about the banks false statement I was placed on hold and the call went directly into the bank”s robo system. We have not received our refund.
US Bank Reviews & Complaints
1/26/15 – My husband and I paid off our vehicle account in December 2015 after US Bank repeatedly told us they didn”t receive our electronic payments that were sent prior to the date due. Our last payment made to US Bank resulted in an over payment that required them to refund the money. US Bank took 8 business days to locate the payment they again claimed non-receipt. The bank then sent us a letter confirming receipt of over payment and the processing of the refund and the letter actually gave us a date that the refund was mailed. We failed to receive the refund after 12 days from “the date” US Bank stated it was mailed. A call was placed to the bank and the bank representative tells me that the check was issued on the “mail date” but was held for 2 weeks. After questioning the representative about the banks false statement I was placed on hold and the call went directly into the bank”s robo system. We have not received our refund.
US Bank Reviews & Complaints
1900 1st Capitol Dr St. Charles, MO [protected] US Bank 10:50 PM 9/12/18 (Deposit $880 – Increments 100″s (4), 20″s (24) ATM made a loud beeping sound after attempting to Deposit more cash from first transaction, after that it attempted to process the transaction stuck on the “Processing” screen for 2-4 minutes and then “Network Error Message” Appeared. ATM began to restart and reset, at that point the screen went Blank and made noises internally, and eventually after 10 minutes turned back on ready for use. At that point, I realized it took my Debit Card and my Funds I deposited with no receipt provided by the ATM to address the amount I deposited… before and after it turned off. At that point, I wrote a note on the First Capitol Schnucks U.S Bank location desk and also put a “Out of Order” sign on the ATM.
US Bank Reviews & Complaints
1900 1st Capitol Dr St. Charles, MO [protected] US Bank 10:50 PM 9/12/18 (Deposit $880 – Increments 100″s (4), 20″s (24) ATM made a loud beeping sound after attempting to Deposit more cash from first transaction, after that it attempted to process the transaction stuck on the “Processing” screen for 2-4 minutes and then “Network Error Message” Appeared. ATM began to restart and reset, at that point the screen went Blank and made noises internally, and eventually after 10 minutes turned back on ready for use. At that point, I realized it took my Debit Card and my Funds I deposited with no receipt provided by the ATM to address the amount I deposited… before and after it turned off. At that point, I wrote a note on the First Capitol Schnucks U.S Bank location desk and also put a “Out of Order” sign on the ATM.
US Bank Reviews & Complaints
2/23/2012 – branch manager Kris Knowlton agreed to accept sight draft for payment for customers vehicle (which US Bank had a lien on), and to submit lien release for vehicle in accordance with sight draft processing procedures. 2/25/2012 – Seller indicated to purchaser, he had worked with Mr. Knowlton to process sight draft and title paperwork should be transmitted shortly to purchaser. 3/7/2012 – It was discovered (now 2 weeks later when title had not been received) Mr. Knowlton had refused to accept draft after initially agreeing to accept it, and had returned it unprocessed to issuing bank (3/3), and demanded cashiers check before lien would be released, without notifying party purchasing vehicle of the refusal, or delays (2 weeks). 3/8/2012 – Purchaser notified US Bank in writing that these delays would result in losses by the purchaser, in form of fees/penalties and lost profit from planned resale of vehicle, if the title could not be submitted in the next several days. 3/8/2012 – Mr. Knowlton sent a letter of guarantee, promising overnight delivery of title and lien release (to remedy delays from failure to process sight draft) upon receipt of funds from a cashiers check issued by the purchasers bank for purchase price of the vehicle, which was sent overnight delivery by the purchasers bank, directly to US Bank on 3/9/2012. 3/8/2012 – Mr. Knowlton issued notice he was directed by officials to avoid any future discussions of any details concerning the title/lien release with the purchaser of the vehicle. 3/12/2012 – Purchasers bank”s cashiers check was received by US Bank 3/15/2012 – Sellers loan paid off 3/19/2012 – Cashiers check cleared issuing/purchasers bank 3/21/2012 – Title was still not received 3/21/2012 to 3/24/2012 – Numerous calls/messages were left with with District manager Mike Richardson and Administrative assistant Elena Vandenberg, that went unreturned repeatedly. Customer service at US Bank refused to discuss status of title/lien release with purchaser, and subsequent attempts by purchasers bank were also fruitless. 3/24/2012 – Mr. Knowlton indicated additional information would be required from purchasers bank, before lien would be released (in violation of letter of guarantee), and that he would be on vacation starting 3/26/2012 and unavailable to address the matter at that time. Purchaser informed Mr. Knowlton, that this was a violation of the letter of guarantee, and that legal action would be taken if needed, to recover losses by purchaser, due to delays resulting from breach of contract by US Bank. 3/24/2012 – Purchaser contacted US Bank customer service mgr (Jessica), was informed no one at US Bank would provide the status of the title or lien release with the purchaser, only the purchasers bank. Purchaser informed US Bank rep that the bank was not able to get any information, and US Bank was in violation of letter of guarantee, and purchaser was incurring losses due to US Bank breach of contract, and US Bank would be held liable for losses. US Bank rep requested customer follow up with branch manager on Monday, or district manager, if branch manager was not available. 3/26/2012 – US Bank was contacted by purchasers bank branch manager, and reminded that purchaser was incurring penalties and fees, as a result of delays resulting from the breach of contract to provide title. US Bank Dealer Support center (Anne) promised purchasers bank manager (3rd promise) to overnight title on 3/26 and provide tracking number of shipment on 3/26. 3/26/2012 – “Greg” in the US Bank dealer support center provide a “tracking number” on 3/26, but this proved to not be a valid tracking number. Fees/penalties continue to accrue for purchaser on a daily basis, due to US Banks breach of contract.
US Bank Reviews & Complaints
2/23/2012 – branch manager Kris Knowlton agreed to accept sight draft for payment for customers vehicle (which US Bank had a lien on), and to submit lien release for vehicle in accordance with sight draft processing procedures. 2/25/2012 – Seller indicated to purchaser, he had worked with Mr. Knowlton to process sight draft and title paperwork should be transmitted shortly to purchaser. 3/7/2012 – It was discovered (now 2 weeks later when title had not been received) Mr. Knowlton had refused to accept draft after initially agreeing to accept it, and had returned it unprocessed to issuing bank (3/3), and demanded cashiers check before lien would be released, without notifying party purchasing vehicle of the refusal, or delays (2 weeks). 3/8/2012 – Purchaser notified US Bank in writing that these delays would result in losses by the purchaser, in form of fees/penalties and lost profit from planned resale of vehicle, if the title could not be submitted in the next several days. 3/8/2012 – Mr. Knowlton sent a letter of guarantee, promising overnight delivery of title and lien release (to remedy delays from failure to process sight draft) upon receipt of funds from a cashiers check issued by the purchasers bank for purchase price of the vehicle, which was sent overnight delivery by the purchasers bank, directly to US Bank on 3/9/2012. 3/8/2012 – Mr. Knowlton issued notice he was directed by officials to avoid any future discussions of any details concerning the title/lien release with the purchaser of the vehicle. 3/12/2012 – Purchasers bank”s cashiers check was received by US Bank 3/15/2012 – Sellers loan paid off 3/19/2012 – Cashiers check cleared issuing/purchasers bank 3/21/2012 – Title was still not received 3/21/2012 to 3/24/2012 – Numerous calls/messages were left with with District manager Mike Richardson and Administrative assistant Elena Vandenberg, that went unreturned repeatedly. Customer service at US Bank refused to discuss status of title/lien release with purchaser, and subsequent attempts by purchasers bank were also fruitless. 3/24/2012 – Mr. Knowlton indicated additional information would be required from purchasers bank, before lien would be released (in violation of letter of guarantee), and that he would be on vacation starting 3/26/2012 and unavailable to address the matter at that time. Purchaser informed Mr. Knowlton, that this was a violation of the letter of guarantee, and that legal action would be taken if needed, to recover losses by purchaser, due to delays resulting from breach of contract by US Bank. 3/24/2012 – Purchaser contacted US Bank customer service mgr (Jessica), was informed no one at US Bank would provide the status of the title or lien release with the purchaser, only the purchasers bank. Purchaser informed US Bank rep that the bank was not able to get any information, and US Bank was in violation of letter of guarantee, and purchaser was incurring losses due to US Bank breach of contract, and US Bank would be held liable for losses. US Bank rep requested customer follow up with branch manager on Monday, or district manager, if branch manager was not available. 3/26/2012 – US Bank was contacted by purchasers bank branch manager, and reminded that purchaser was incurring penalties and fees, as a result of delays resulting from the breach of contract to provide title. US Bank Dealer Support center (Anne) promised purchasers bank manager (3rd promise) to overnight title on 3/26 and provide tracking number of shipment on 3/26. 3/26/2012 – “Greg” in the US Bank dealer support center provide a “tracking number” on 3/26, but this proved to not be a valid tracking number. Fees/penalties continue to accrue for purchaser on a daily basis, due to US Banks breach of contract.
US Bank Reviews & Complaints
6 months ago, an individual who by title provided by US Bank is a Samantha J Menard, who US Bank claims however by name is “not her”, falsified an entry in my business checking account, which is a serious crime. The white flight hate district Salem Witch Burning that was set up further, as always falsification as in Salem MA, on the part of persons motivated by greed, business motives for property, retaliation for having affairs, or competition for lovers, embarked on a rage like boundless damage infliction that is yet to abate this nightmarish because US Bank as an entity is controllable regarding the harsh limits of the law regarding Menard and US Bank, only from outside the bank. Which for 3 months US Bank sent out one completely different fake story after another illegally and criminally refusing to comply with mandatory dispute rights in fraud they were and are aware is fraud, which they also continually illegally turned all contact points with the bank into illegal criminal harassment with fraud which under the law attempting to collect fraudulently created debt consists of. Enter Shelly Collins of US Bank, the hidden also “not her” by only title and address in the issue, a high school graduate of Naperville North, working in her home town of Naperville literally less than a mile from my home, who appears to be stalking me personally to this date. US Bank permits their staff to attack customers as “competition” and “siblings”, and continues to, as the source of the warrant protected detail that continues to be misused by anybody who wants since this started, targeting a former customer since the first week of this, over 5 months ago, who cannot an end. What happened that is being used to this date is that this high school graduate Shelly Collins of Naperville IL US Bank office, from Naperville, IL, started appearing in completely analagous egregious fraud from US Bank regarding having ever reported the incident to their fake Internet Portal Ethics Reporting that leads to Shelly Collins and retaliation against the public for using it to the ongoing extremes of near sexuality driven stalking of customers. Which is what appears to be the motive from the outset and the problem, acting out what this same part of DuPage County IL used to dish out to drive minorities out of the suburbs cutting off their public services, refusing to provide them with services at businesses, attacking their services, and in general attempting to put them into the shelters. Which the Republican War on Women has revived in DuPage County which created the problem via Glen Ellyn IL by refusing to provide the mandatory protections from the area homeys that do this to people which are all at best at this level state felony offenses they were when they did this to blacks and hispanics, their major history locally. Shelly Collins being from the immediate area, after telephone and email harassment for a week, conducting disturbances when she was told her victims did not have time for her targeting our jobs to “make them have time” as Menard did if not the actual originator as Shelly Collins was in here from the outset without disclosure as the one party the regulatory system required terminate the entire situation without damage to the victims when it started in August of 2015. Shelly Collins however has persisted in finding more methods to stalk and harass me personally. I continue to be sent “removal of all public services nationally” and specifically in retaliation for the mandatory Cease and Desist US Bank never did comply with. In fact, I still cannot force Collins and US Bank as what Collins otherwise throws at the public along with her cronies from growing up in Naperville, which has also happened targeting US Mail and other services, repeatedly in 2 suburbs as well as faking a “fake address” to harass as the bank entry was a criminal offense local homey Shelly Collins can and does engage in as a DuPage County crime lord of some type perhaps married to a cop, but somebody the police are required to shut down from this and any other operation US Bank or not. Which is the core problem the public requires the right to expose about US Bank soliciting warrant protected information as entrapping the public, women and minorities in particular, into this gaping maw demanding Salem Witch Trial burnings of victims they demand be “made poor”. We have the right to know that the reporting to US Bank is an entrapment into this with Shelly Collins. The Ethics reporting portal needs to be forcibly taken down so that no one else gets entrapped into this. Collins needs to be shut down for life. And US Bank needs to be stopped b y the FTC from retaliating for consumers expressing their legal rights in justified collections disputes created by employees of US Bank the law requires be prosecuted for faking anything in any bank account. I got the impression this gets them promoted at US Bank. The general culture was methodically the same like this at any part of the bank that the public is required to have access and recourse through, and the debt collections are so illegal that their Retail Collections in Portland, OR, a Virginia Allen, when it gets this way, is supposed to be picked up to force her to stop contacting and having third persons contact private individuals she has no lawful business contacting. Which is continuing to be the case with Shelly Collins, who when I refuse the US mail has the local post offices involved redeliver it to “make the point” that Shelly is a homey whose lifelong cronies aid and abet in state felonies like this all the time just like in the 1960s when DuPage County was this open and public with hate crime they moved here from Chicago to perpetuate when the Civil Rights Act of 1964 was passed in 1964. It has been returned 4 times. The last time it escalated to sending me certified US mail in some rage about refusing criminal harassment on the part of persons whose operation with the fake entry in the bank account is a serious crime. Which is where the public needs to know that the local area US Secret Service, who handle bank fraud, have also created this operation refusing to cooperate with the public to as much as formally report incidents like this with the banks. Which makes US Bank a bank the public cannot tolerate existing in its current form, and something monstrous enough to break up and end as a separate bank as its this extreme all the way across the US and to its corp offices in MN which are actually worse. They will bombard you from at least 4 states at the same time, which continues to be the case, and rage and demand criminal subordination of the customers to the point that the public needs to have the right to formally make this problem transparent so we can chose to take our business somewhere else.
US Bank Reviews & Complaints
6 months ago, an individual who by title provided by US Bank is a Samantha J Menard, who US Bank claims however by name is “not her”, falsified an entry in my business checking account, which is a serious crime. The white flight hate district Salem Witch Burning that was set up further, as always falsification as in Salem MA, on the part of persons motivated by greed, business motives for property, retaliation for having affairs, or competition for lovers, embarked on a rage like boundless damage infliction that is yet to abate this nightmarish because US Bank as an entity is controllable regarding the harsh limits of the law regarding Menard and US Bank, only from outside the bank. Which for 3 months US Bank sent out one completely different fake story after another illegally and criminally refusing to comply with mandatory dispute rights in fraud they were and are aware is fraud, which they also continually illegally turned all contact points with the bank into illegal criminal harassment with fraud which under the law attempting to collect fraudulently created debt consists of. Enter Shelly Collins of US Bank, the hidden also “not her” by only title and address in the issue, a high school graduate of Naperville North, working in her home town of Naperville literally less than a mile from my home, who appears to be stalking me personally to this date. US Bank permits their staff to attack customers as “competition” and “siblings”, and continues to, as the source of the warrant protected detail that continues to be misused by anybody who wants since this started, targeting a former customer since the first week of this, over 5 months ago, who cannot an end. What happened that is being used to this date is that this high school graduate Shelly Collins of Naperville IL US Bank office, from Naperville, IL, started appearing in completely analagous egregious fraud from US Bank regarding having ever reported the incident to their fake Internet Portal Ethics Reporting that leads to Shelly Collins and retaliation against the public for using it to the ongoing extremes of near sexuality driven stalking of customers. Which is what appears to be the motive from the outset and the problem, acting out what this same part of DuPage County IL used to dish out to drive minorities out of the suburbs cutting off their public services, refusing to provide them with services at businesses, attacking their services, and in general attempting to put them into the shelters. Which the Republican War on Women has revived in DuPage County which created the problem via Glen Ellyn IL by refusing to provide the mandatory protections from the area homeys that do this to people which are all at best at this level state felony offenses they were when they did this to blacks and hispanics, their major history locally. Shelly Collins being from the immediate area, after telephone and email harassment for a week, conducting disturbances when she was told her victims did not have time for her targeting our jobs to “make them have time” as Menard did if not the actual originator as Shelly Collins was in here from the outset without disclosure as the one party the regulatory system required terminate the entire situation without damage to the victims when it started in August of 2015. Shelly Collins however has persisted in finding more methods to stalk and harass me personally. I continue to be sent “removal of all public services nationally” and specifically in retaliation for the mandatory Cease and Desist US Bank never did comply with. In fact, I still cannot force Collins and US Bank as what Collins otherwise throws at the public along with her cronies from growing up in Naperville, which has also happened targeting US Mail and other services, repeatedly in 2 suburbs as well as faking a “fake address” to harass as the bank entry was a criminal offense local homey Shelly Collins can and does engage in as a DuPage County crime lord of some type perhaps married to a cop, but somebody the police are required to shut down from this and any other operation US Bank or not. Which is the core problem the public requires the right to expose about US Bank soliciting warrant protected information as entrapping the public, women and minorities in particular, into this gaping maw demanding Salem Witch Trial burnings of victims they demand be “made poor”. We have the right to know that the reporting to US Bank is an entrapment into this with Shelly Collins. The Ethics reporting portal needs to be forcibly taken down so that no one else gets entrapped into this. Collins needs to be shut down for life. And US Bank needs to be stopped b y the FTC from retaliating for consumers expressing their legal rights in justified collections disputes created by employees of US Bank the law requires be prosecuted for faking anything in any bank account. I got the impression this gets them promoted at US Bank. The general culture was methodically the same like this at any part of the bank that the public is required to have access and recourse through, and the debt collections are so illegal that their Retail Collections in Portland, OR, a Virginia Allen, when it gets this way, is supposed to be picked up to force her to stop contacting and having third persons contact private individuals she has no lawful business contacting. Which is continuing to be the case with Shelly Collins, who when I refuse the US mail has the local post offices involved redeliver it to “make the point” that Shelly is a homey whose lifelong cronies aid and abet in state felonies like this all the time just like in the 1960s when DuPage County was this open and public with hate crime they moved here from Chicago to perpetuate when the Civil Rights Act of 1964 was passed in 1964. It has been returned 4 times. The last time it escalated to sending me certified US mail in some rage about refusing criminal harassment on the part of persons whose operation with the fake entry in the bank account is a serious crime. Which is where the public needs to know that the local area US Secret Service, who handle bank fraud, have also created this operation refusing to cooperate with the public to as much as formally report incidents like this with the banks. Which makes US Bank a bank the public cannot tolerate existing in its current form, and something monstrous enough to break up and end as a separate bank as its this extreme all the way across the US and to its corp offices in MN which are actually worse. They will bombard you from at least 4 states at the same time, which continues to be the case, and rage and demand criminal subordination of the customers to the point that the public needs to have the right to formally make this problem transparent so we can chose to take our business somewhere else.
US Bank Reviews & Complaints
8/7/17 – Deposited $700 into my US Bank Branch ATM machine. The machine stopped working during the deposit process – the screen showed “scanning scanning scanning” for over 5 minutes. Went into the bank. The Teller was able to retrieve my bank card and my check. Was told a dispute had to be filed because the US Bank ATM machine should be thought of as a “teller” Live person teller started the dispute process. Was told it could take up to 10 days for the deposit to show and be available in my account. 8/8/17 – Phoned bank, no response from the dispute filed 8/9/17 – Phoned US Bank customer service number, after 15 min. on hold was told it would take a few more days to resolve. I asked if I could speak to someone that could expedite this matter. I was transferred to my local branch and no one was available to help. I was again transferred to the US Bank main customer service line, waited on hold for 15 minutes and my call was disconnected. If the US Bank ATM machines are not properly working, why should the consumer have to wait up to 10 days for a potential resolution. The local bank branch was able to retrieve the check I deposited (they did not return it to me). Would it not be fair and logical for the “live teller” or the “live” local bank manager to be able to resolve this problem? Especially since the check was retrieved from the malfunctioning “machine teller”. Up to 10 days of waiting for resolution for monies that are mine and needed to pay bills is unacceptable. The consumer’s funds should not be held hostage due to the US Bank ATM machines (which by the way, consumers are urged to use) especially when they malfunction. Resolution: Permit the “live” teller or Bank Manager to override the ATM machine if the machine is not working. Someone at some level at US Bank should step up to the plate and have the authority to expedite a speedy resolution. I don’t know of too many people that can afford to have $700 on hold for up to 10 days because the ATM machine broke! Resolution #2: If the consumer is charged any late fees from the malfunction of the US Bank ATM machine and their current dispute resolution of up to 10 days, the consumer should have the right to charge back to the bank the late fees they incurred. And charge back to the bank their time spent in trying to recover their funds. Sorry, Time Warner (Spectrum), Verizon, The Illuminating Company, ATT, Landlords, etc. will not refund late fees if they do not receive their payment on the due date. And let’s not forget the IRS
US Bank Reviews & Complaints
8/7/17 – Deposited $700 into my US Bank Branch ATM machine. The machine stopped working during the deposit process – the screen showed “scanning scanning scanning” for over 5 minutes. Went into the bank. The Teller was able to retrieve my bank card and my check. Was told a dispute had to be filed because the US Bank ATM machine should be thought of as a “teller” Live person teller started the dispute process. Was told it could take up to 10 days for the deposit to show and be available in my account. 8/8/17 – Phoned bank, no response from the dispute filed 8/9/17 – Phoned US Bank customer service number, after 15 min. on hold was told it would take a few more days to resolve. I asked if I could speak to someone that could expedite this matter. I was transferred to my local branch and no one was available to help. I was again transferred to the US Bank main customer service line, waited on hold for 15 minutes and my call was disconnected. If the US Bank ATM machines are not properly working, why should the consumer have to wait up to 10 days for a potential resolution. The local bank branch was able to retrieve the check I deposited (they did not return it to me). Would it not be fair and logical for the “live teller” or the “live” local bank manager to be able to resolve this problem? Especially since the check was retrieved from the malfunctioning “machine teller”. Up to 10 days of waiting for resolution for monies that are mine and needed to pay bills is unacceptable. The consumer’s funds should not be held hostage due to the US Bank ATM machines (which by the way, consumers are urged to use) especially when they malfunction. Resolution: Permit the “live” teller or Bank Manager to override the ATM machine if the machine is not working. Someone at some level at US Bank should step up to the plate and have the authority to expedite a speedy resolution. I don’t know of too many people that can afford to have $700 on hold for up to 10 days because the ATM machine broke! Resolution #2: If the consumer is charged any late fees from the malfunction of the US Bank ATM machine and their current dispute resolution of up to 10 days, the consumer should have the right to charge back to the bank the late fees they incurred. And charge back to the bank their time spent in trying to recover their funds. Sorry, Time Warner (Spectrum), Verizon, The Illuminating Company, ATT, Landlords, etc. will not refund late fees if they do not receive their payment on the due date. And let’s not forget the IRS
US Bank Reviews & Complaints
A female bank employee of US Bank manually adjusted money out of my checking account about a month ago. The original written documents claimed she did so to remove a “duplicate deposit”. Except she also blocked deposits to the account and the overdraft protection on the account. When that was correctly refuted, or at the same time, the same female branch manager in Glen Ellyn IL also submitted a different false claim to their Fraud Division claiming that she did so about “suspected financial irregularities”. When that was correctly refuted, she outside the bank claimed the check bounced. The only thing any story this person is made illegally able to falsify is that she manually removed money from a customer account because she felt like it, and she is made able to continue to demand cash payments be made to her in person only for any reason or claim she wants. The continuing harassment and damage infliction is forcing large legal fees. The SOB has blocked payment since day 1, and her cronies at that bank are more criminally corrupt than she is at their Fraud Division which does not cooperate with dispute of anything they claim and has backed up filing different false claims that keep changing so the victims are being forced in ChexSystems with her fabrication and theft as the funds left the bank again somewhere, and their cash doesn”t balance without falsifying that the deposit “bounced” or the demanded cash only from the victims only to that Branch Manager in Glen Ellyn IL for a large national bank which lines her pockets with our bank accounts. I also find it highly disturbing that the corruption at a bank is this extreme that they do it at the bank otherwise out of flat malice.
US Bank Reviews & Complaints
A female bank employee of US Bank manually adjusted money out of my checking account about a month ago. The original written documents claimed she did so to remove a “duplicate deposit”. Except she also blocked deposits to the account and the overdraft protection on the account. When that was correctly refuted, or at the same time, the same female branch manager in Glen Ellyn IL also submitted a different false claim to their Fraud Division claiming that she did so about “suspected financial irregularities”. When that was correctly refuted, she outside the bank claimed the check bounced. The only thing any story this person is made illegally able to falsify is that she manually removed money from a customer account because she felt like it, and she is made able to continue to demand cash payments be made to her in person only for any reason or claim she wants. The continuing harassment and damage infliction is forcing large legal fees. The SOB has blocked payment since day 1, and her cronies at that bank are more criminally corrupt than she is at their Fraud Division which does not cooperate with dispute of anything they claim and has backed up filing different false claims that keep changing so the victims are being forced in ChexSystems with her fabrication and theft as the funds left the bank again somewhere, and their cash doesn”t balance without falsifying that the deposit “bounced” or the demanded cash only from the victims only to that Branch Manager in Glen Ellyn IL for a large national bank which lines her pockets with our bank accounts. I also find it highly disturbing that the corruption at a bank is this extreme that they do it at the bank otherwise out of flat malice.
US Bank Reviews & Complaints
A few weeks ago I work up to my checking account being negative $221 due to a DBA charge of $366.14. I called immediately once I found out as I was unaware of this charge and I received no notification. Because of this charge I got hit with 3 NSF fees which was credited back to my account. However I already had pending charges on their prior to being notified of this charge and I was charged an additional 4 NSF fees. I”ve been on the phone for hours trying to get this resolved. I found out it was from an old checking account I had from 2014. However i never received any notification that this was going to be charged to my account. I found out the notification was sent to an old address. My concern is that you have records of my new checking account which is attached to my new addesss however you sent the notice to my old address why? If I was properly notified I would have made sure there were funds in the account. Also you had access to charge my new checking account yet u couldn”t send the notice to my new address? I feel that you just decided to charge me this after having this account open with you since December so you can make money off of the fees. I have no problem paying for that charge but I”m very upset that I had a total of 7 NSF fees because of this and only 3 of them were waived this is ridiculous. I also received a copy of the notice finally and it has a date on the letter of 6/26 and in the letter it says my account will be charged on 6/26. How is this notification? I”m requesting that you review the situation and waive the remaining 4 fees please thank you.
US Bank Reviews & Complaints
A few weeks ago I work up to my checking account being negative $221 due to a DBA charge of $366.14. I called immediately once I found out as I was unaware of this charge and I received no notification. Because of this charge I got hit with 3 NSF fees which was credited back to my account. However I already had pending charges on their prior to being notified of this charge and I was charged an additional 4 NSF fees. I”ve been on the phone for hours trying to get this resolved. I found out it was from an old checking account I had from 2014. However i never received any notification that this was going to be charged to my account. I found out the notification was sent to an old address. My concern is that you have records of my new checking account which is attached to my new addesss however you sent the notice to my old address why? If I was properly notified I would have made sure there were funds in the account. Also you had access to charge my new checking account yet u couldn”t send the notice to my new address? I feel that you just decided to charge me this after having this account open with you since December so you can make money off of the fees. I have no problem paying for that charge but I”m very upset that I had a total of 7 NSF fees because of this and only 3 of them were waived this is ridiculous. I also received a copy of the notice finally and it has a date on the letter of 6/26 and in the letter it says my account will be charged on 6/26. How is this notification? I”m requesting that you review the situation and waive the remaining 4 fees please thank you.
US Bank Reviews & Complaints
According to US bank I overdrafted my account when I made a purchase at smiths for $7.73 and then again with a 99 cent apple storage charge, resulting in two $36 fees. According to my app and usbanks website my account had $23 in it when I went to smiths and $16 after I made the $7.73 purchase. I called customer service several times and even went down to the branch to get clarification. I payed the $72 in overdraft fees to avoid anymore and will be closing the account as soon as my pending transactions clear. I will never bank with US bank again, they are crooked and their customer service is horrible.
US Bank Reviews & Complaints
According to US bank I overdrafted my account when I made a purchase at smiths for $7.73 and then again with a 99 cent apple storage charge, resulting in two $36 fees. According to my app and usbanks website my account had $23 in it when I went to smiths and $16 after I made the $7.73 purchase. I called customer service several times and even went down to the branch to get clarification. I payed the $72 in overdraft fees to avoid anymore and will be closing the account as soon as my pending transactions clear. I will never bank with US bank again, they are crooked and their customer service is horrible.
US Bank Reviews & Complaints
After applying for a mortgage loan we have been told two different closing dates August 15 and 26 now we still have no closing date. No appraisal and the last email from Shelli Schlotfeldt was very unprofessional. She also emailed me yesterday needing information that I had already emailed her on the 15 of August. Also emailed me to contact the title company and after talking to another U.S. Bank employee found out this was not up to me to do so. This has been a very bad experience! For what it costs me as a customer for this loan I don’t feel it should be this difficult. At this point we are looking at other options and I know that losing one home mortgage loan doesn’t really hurt a bank like this but maybe word of mouth may ad a few more. Thanks US BANK for such a great experience!
US Bank Reviews & Complaints
After applying for a mortgage loan we have been told two different closing dates August 15 and 26 now we still have no closing date. No appraisal and the last email from Shelli Schlotfeldt was very unprofessional. She also emailed me yesterday needing information that I had already emailed her on the 15 of August. Also emailed me to contact the title company and after talking to another U.S. Bank employee found out this was not up to me to do so. This has been a very bad experience! For what it costs me as a customer for this loan I don’t feel it should be this difficult. At this point we are looking at other options and I know that losing one home mortgage loan doesn’t really hurt a bank like this but maybe word of mouth may ad a few more. Thanks US BANK for such a great experience!
US Bank Reviews & Complaints
After I moved to another state and after my ssi direct deposit started coming at my new bank… I wrote my bank branch and explained that I had moved. I gave account info and went above & beyond to prove who I was and requested that my account be closed! They called and said they cannot close my account that I must go in personally to a us bank to close my account! This is just plain wrong! the town I moved to doesn”t even have a us bank… I would have to go a long distance to get to one being new here and suffering disabilities I feel they are asking too much of me. I never would have opened a us bank account in the 1st place if I knew they refused to close bank accounts via mail request. I am being held hostage by us bank! They are forcing me to pay monthly fees for a bank account that is totally obsolete… They are providing a disservice to me! How is that ethical or moral? To force me to maintain a bank account with them & pay fees when I have no use whatsoever with that account they are getting money from me for nothing. Can anyone spell highway robbery? Are they that desperate and greedy.
US Bank Reviews & Complaints
After I moved to another state and after my ssi direct deposit started coming at my new bank… I wrote my bank branch and explained that I had moved. I gave account info and went above & beyond to prove who I was and requested that my account be closed! They called and said they cannot close my account that I must go in personally to a us bank to close my account! This is just plain wrong! the town I moved to doesn”t even have a us bank… I would have to go a long distance to get to one being new here and suffering disabilities I feel they are asking too much of me. I never would have opened a us bank account in the 1st place if I knew they refused to close bank accounts via mail request. I am being held hostage by us bank! They are forcing me to pay monthly fees for a bank account that is totally obsolete… They are providing a disservice to me! How is that ethical or moral? To force me to maintain a bank account with them & pay fees when I have no use whatsoever with that account they are getting money from me for nothing. Can anyone spell highway robbery? Are they that desperate and greedy.
US Bank Reviews & Complaints
After my husband (a retired, disabled vet) accepted a federal position in Birmingham, AL, we were very excited about the move and our new life. It took 3 months but we finally found the house we wanted. Having excellent credit (high 700’s and 800’s), no liabilities, we shopped and applied for a mortage loan with a wonderful rate of 4.25% and was assured there would be no problems. Everything went perfectly, a closing date was set for Dec 27th – that is until the underwriter with US Bank decided late in the day on Dec. 23rd to deny the loan, supposedly because he/she did not like the appraisal (mind you, the appraisal came in HIGHER than the contract amount). Of course, being before the holiday’s, everyone was closed so nothing could get resolved. Needless to say, we did not close on the 27th, and the seller could not close on his new house, and I don’t know how much further the effect trickled. After the holiday, the appraissor went back to the house and tried to explain to the underwriter how he arrived at his figures, but we were told by the loan processor that “she did not think the underwriter and the appraiser would agree regardless of what transpired” so it was useless to continue. So, we get to start all over with a new mortgage company, again paying processing fees, credit report fees, and a higher interest rate, etc. It is very obvious to everyone that because the rates went up, US Bank was not interested in funding at the locked in lower rate. We will be filing formal complaints with VA in hopes that they will be removed from their lendor list. My advice to everyone, find out who the underwriter is with on your mortgage loan and if it is US Bank, head the other way! It is just a waste of time and money dealing with them and I intend on making sure that everyone I can reach out to, knows it.
US Bank Reviews & Complaints
After my husband (a retired, disabled vet) accepted a federal position in Birmingham, AL, we were very excited about the move and our new life. It took 3 months but we finally found the house we wanted. Having excellent credit (high 700’s and 800’s), no liabilities, we shopped and applied for a mortage loan with a wonderful rate of 4.25% and was assured there would be no problems. Everything went perfectly, a closing date was set for Dec 27th – that is until the underwriter with US Bank decided late in the day on Dec. 23rd to deny the loan, supposedly because he/she did not like the appraisal (mind you, the appraisal came in HIGHER than the contract amount). Of course, being before the holiday’s, everyone was closed so nothing could get resolved. Needless to say, we did not close on the 27th, and the seller could not close on his new house, and I don’t know how much further the effect trickled. After the holiday, the appraissor went back to the house and tried to explain to the underwriter how he arrived at his figures, but we were told by the loan processor that “she did not think the underwriter and the appraiser would agree regardless of what transpired” so it was useless to continue. So, we get to start all over with a new mortgage company, again paying processing fees, credit report fees, and a higher interest rate, etc. It is very obvious to everyone that because the rates went up, US Bank was not interested in funding at the locked in lower rate. We will be filing formal complaints with VA in hopes that they will be removed from their lendor list. My advice to everyone, find out who the underwriter is with on your mortgage loan and if it is US Bank, head the other way! It is just a waste of time and money dealing with them and I intend on making sure that everyone I can reach out to, knows it.
US Bank Reviews & Complaints
after opening a checking and savings account to secure a trust fund account wire deposit in the amount of $250, ooo per account i was treated with nothing but disrespect & with the rudest bank staff you could fathom . my account is currently in the red due to the errors of your banking staff including the branch manager! my position at this time is to contact my private attny as well as to keep my account the way it stands until such time as it is corrected by the branch by removing the inappropriate penalty fees on my account by fault of the bank as well as repremands to your brannch manager as well as the staff ! only then will i revisit doing business with u.s bank and absolutely no time before !!!
US Bank Reviews & Complaints
after opening a checking and savings account to secure a trust fund account wire deposit in the amount of $250, ooo per account i was treated with nothing but disrespect & with the rudest bank staff you could fathom . my account is currently in the red due to the errors of your banking staff including the branch manager! my position at this time is to contact my private attny as well as to keep my account the way it stands until such time as it is corrected by the branch by removing the inappropriate penalty fees on my account by fault of the bank as well as repremands to your brannch manager as well as the staff ! only then will i revisit doing business with u.s bank and absolutely no time before !!!
US Bank Reviews & Complaints
Airport Road Branch Hot Springs, AR I went in a couple of days ago to send an international wire to help with medical expenses of a student we know. I was told that all the managers were in a meeting all day and no one could approve it. I withdrew some money and went to ARVEST. This is stupid to have all the managers unavailable at one time. Today I went in to send a wire and was told the manager had to call back. I ran some errands and they the teller calls, me, not the manager and said they would not approve it. I am a retired Judge and lawyer. I do not deal drugs. I am not senile. I just need to close my account. Y”all don”t care, I know
US Bank Reviews & Complaints
Airport Road Branch Hot Springs, AR I went in a couple of days ago to send an international wire to help with medical expenses of a student we know. I was told that all the managers were in a meeting all day and no one could approve it. I withdrew some money and went to ARVEST. This is stupid to have all the managers unavailable at one time. Today I went in to send a wire and was told the manager had to call back. I ran some errands and they the teller calls, me, not the manager and said they would not approve it. I am a retired Judge and lawyer. I do not deal drugs. I am not senile. I just need to close my account. Y”all don”t care, I know
US Bank Reviews & Complaints
All my issues began 3/1/2018 and still has not been resolved as of today, 4/27/18. On 3/1/18 I called mortgage customer service to make my March payment. The customer service lady told me I owed over$3000 and was I calling to pay the balance. I told the lady there had to be some type of error because I had proof of paying my mortgage each month. She transferred me to Brandon Hackcook. He reviewed my account and said everything looked good and He didn”t know where the balance came from and would check into it and call me back in a few days. A few days called and He never called me back. I attempted to call him but was never able to reach him. By the 3rd week of March I had no resolve. I called Brandon again, but I was transferred to a woman, who practically told me it was my fought for being behind due to not paying my mortgage. I told the lady that was untrue. She put me on hold and came back with a different attitude. She informed me that escrow said I owed over $ 3, 000 for home insurance they bought for me and once I pay it then they can turn around and give me the money back as a refund. I told them I had sent in documentation at the beginning of the year that I had my own insurance and because they put it in the system late I shouldn”t be penalize. Escrow dept told me that once an insurance for me is added they can”t update it until a year later. I informed them that I didn”t have that type of money and it doesn”t make sense for me to pay it just to get it back. I was told there was nothing they could do, but for me to pay the money. The lady gave me three options1. Pay the money 2. File a complaint 3. Sell my house or we if I qualify for a payment plan. I filed a complaint and they were ready to resolve it by crediting me for the months I actually had insurance. I thought everything was good. 2 weeks later I get a call that I still owe for March. Mine you they they added my March payment to February which looked like I never paid March. So I filed another complaint to get my payment credited to the correct month. I was told it would me another week and that by 4/11/2018 it should be fixed. When 4/11 came I was getting calls that I still owed for March. I had to explain the situation over and over again over 8 weeks. I talked to at least 10 different people. I called the mortgage company again and I was told the wrong work order was requested and it did not go through. So they had to do another and it would take another week. I was told that I had an overage in my escrow account and that would be applied to March to bring my account current. I was also told not to pay April”s mortgage until March was fix. On 4/27/18 customer service called again and I explained the situation again then was forwarded to a supervisor name Ashley. Ashley reviewed my account and stated that it appeared that the wrong work order was completed the last 3 time and that”s why an update was not given. She stated she talked to the escrow unit and they are to fix my case within 72 hours and because I have an over of 1100 in escrow I only owe 383 for April. She said she will watch my account to make sure it updates. We will see… they have missed up my credit these past 2 months…