I ordered a shirt and when it arrived it was no where near the quality of the item pictured on their website. I tried to contact them using their chat feature and no one ever responded. I then contacted them through PayPal to request a refund and they never responded. I eventually had to escalate my claim with PayPal and ask them to intervene. Their return policy is basically hidden on their website, and the entire transaction seemed shady. I had to pay to return the item and was not compensated for it. They are selling items that are not as described and should be responsible for the return shipping. The day they finally decided to issue a refund they also sent an email telling me to be certain to include the enclosed RMA number with the return. Yeah, it’s a little late for that when they send the RMA out back to back with my refund notice. They have no quality control to verify what it is they are selling. Do yourself a favor and donate $5 to a charity instead of wasting it to return the shirt you order from Viralstyle.
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This complaint and/or review was posted on Defaulters.com on 20:23 pm, October 14, 2019 (CST) and is a permanent record located at: https://www.defaulters.com/viralstyle-review/.
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