Reviews: 1


Total views: 4205

Published: 19 July 2019

Posted by: Anonymously

Viva Aerobus is notorious for booking up flights then cancelling them at the last minute leaving hundreds of passengers stranded. And here is the real story as explained by three separate, experienced travel agents: this is all done intentionally to scam money! Instead of refunding your credit card, they make it virtually impossible to get your money back by stalling and forcing a convuluted refund practice that never results in a refund. We found this out the hard way when our local mexican flight that we had booked 4 months earlier, was cancelled with three days notice. That flight had been cancelled everyday for the last two months but Viva continued to sell tickets on it! All the local travel agents say Viva is a total embarrassment to Mexico and has spoiled hundreds of tourists holidays with their fraudulent business practices. Beware and don’t get taken in by the cheap fares offered online. These guys are scammers!!! .

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