VivaTerra Review

Reviews: 1


Total views: 4187

Published: 26 July 2019

Posted by: Anonymously

Purchased an item from Viva Terra and returned it shortly after. No credit number was given to me so I contacted the company – many times – the auto email would come in but no one would contact me back. The phone number was disconnected. A sales rep eventually emailed me back on April 25th, but gave me 4 days to claim my instore credit. This credit couldnt be used online & I had to call in to place my order. Which is fine, but 4 days ?? That hardly gives me time to read the reply email, let alone put an order together and call it in. Now they say that was a courtesy to even aknowledge the credit. So in purchasing Viva Terra, the owners benefit from the existing company name & set up, existing customers, along with its inventory, vendors etc BUT refuses to aknlowedge prior customer claims? That doesnt see like fair business to me… I shoud’ve read alllllll the customer service complaint prior to adding them to my wedding registry. Sad. Lost a customer here and Ill never recommend Viva Terra to anyone. Thanks! SED

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