Washington Auto Loan House

They sold me a trashy Q3

Reviews: 1


Total views: 952

Published: 19 September 2019

Posted by: Anonymously

My kids were growing up very fast and it was urgently needed to replace our small car to a big family car. After a lot of research, we decided to buy the Audi Q3, it recently came into the market and I decided to buy it. Since I had a very less idea about buying new cars, I was certainly in a need of an assistant or a place where I could buy the car knowing about the full system with simplified details. After a lot of research, I found out WASHINGTON AUTO LOAN HOUSE to be the best at their service because along with new vehicles they sold the old ones too. I searched their inventory for the car I wanted and luckily I found a one year used a car with a very lesser price compared to the new one.
I quickly made an appointment with the dealer of WASHINGTON AUTO LOAN HOUSE to make a deal. He called me to his place for the discussion of the type of car I shortlisted. I went into the place and asked one of the staff members to direct me to the manager’s room, he didn’t give me a proper reply. I elaborated but still, he was being unresponsive pretending to be busy with his work. I followed the path and somehow reached. The staff members were neither friendly nor helpful. I had some other business with the manager so it didn’t bother me much. Being very much excited I went into his room unknown of the fact that a meeting was already being commenced. The manager got very furious and called me in, he then made me apologize for entering the room without knocking in front of his shareholders and humiliated me regarding my manners. I was sent out and told to wait until the meeting was over. I kept waiting for an hour when the meeting was finally over and the manager went out with his partners and came back after 20 minutes.
He finally took me under consideration and discussed the car I needed. I told him the exact model number along with the colour I liked. He said that it would take a week to import the car and the payment had to be made within 24 hours. I requested him to take an advance fee as a token and the left out amount after the delivery was done. He denied my proposal and demanded me to pay the whole money to proceed further with this deal. He said that his men would deliver the car to my house within a week.
I went back and waited for their arrival, it was 10 days and there was no call from the dealer. It was the 12th day when I decided to call him and ask for updates, at first he didn’t pick up the call but called back soon and informed that the car would arrive the next day. My Audi Q3 finally arrived but the condition of the car was not satisfactory, many things needed to repair such as the music player, the seatbelts, the seat cushion and the rear mirror. I asked them to pay for the extra expense to which they denied again and told that their job was to deliver the car which they did and now we have no business with each other. I was disappointed by the nature of the dealer and the product given to me was not satisfactory. I made a lot of expense in fixing all the repairs. Please don’t go to the WASHINGTON AUTO LOAN HOUSE they are not worthy to do business.

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