Taking a baby out to a dentist is always stressful and you want the baby to be happy and comfortable. When my toddler’s first tooth came out, I wanted to make sure everything was alight took her to the dentist. However, I did not want her first dental appointment to be a stressful one and did not want to take her to another stern dentist. With that in mind, I booked an appointment with the Winnisquam Dental and I was told they are every good with the kids. I, for once, felt very comfortable when I walked because they had a very pleasing and charming décor with vintage charm to them. The nurse also immediately made us feel comfortable. However, right from the time the actual appointment started, I could see nothing special in particular to determine that there was any special arrangement for the kids. The dentist gave her a regular check up but even that made my toddler cry out. To make matters, worse, the dentist looked at me in a manner as if it was my fault that my son was crying and that I was not able to hold him properly. I am not even sure they gave a proper checkup and we were just left off with a date for another appointment at a later date, with no word whatsoever about how my baby’s teeth would grow or develop. I spoke to my husband who also suggested that we take him to another dentist and when we did, he did tell us that one of his teeth would grow slightly out of place later after a very careful examination, but that it was nothing to worry about. In fact, he was more professional and yet gentle than the previous dentist at Winnisquam Dental. We are definitely not going there again.
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Corrupt human resources manager
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Bad customer service.
The front desk and support staff needs to be more professional. Getting an appointment is tough. They do not seem much helpful. Even after paying the bill and having receipts , they had issues with insurance. After several attempts the desk acknowledged that it was their fault as they had been careless.Bad customer service.
Worst experience
My family and I got dismissed from winnisquam dental. I missed an appointment that I didn’t even remember I had because they schedule six months ahead of time and I had a lot going on then my husband missed an appointment because of a surgery he got and didn’t reschedule he was new there and didn’t know they charge you 80$ for missing an appointment. So then they said I owed over 200$ and we can’t go there until paid. My husband got upset and said he wasn’t paying it. Today I called to see if they do payment plans and they said we were dismissed because of attendance. They didn’t even bother to tell me we got dismissed or try to work something out with me to try and get the balance paid. This is the worst experience and I would not recommend anyone to go there. Seriously 80$ for not going to an appointment I have never had that anywhere we have went ever. We are not rich and I have two children ages 1 and 3. Your seriously going to kick two children out who did nothing wrong that’s outrageous. I can’t believe they would do that.