Sears Automotive - Brea, CA

Sears Automotive - Brea, CA Review 20223

Reviews: 1


Total views: 4461

Published: 24 December 2022

Posted by: Anonymous

11:45 am Tuesday morning k- my lunch break from work . Arrive at the Sears Auto Center to get my battery checked and probably replaced. First in Line . Another gentleman shows up about 5 minutes later. Checked in at 11:56am and told 30 minutes – it turns into 1.5 hours AND I am told that my alternator needs replacing. My car is 2008 scion xd with just over 60k miles on it – and I have the platinum extended warranty at the dealership! I get back to work with a new battery and bad alternator – my fellow employees tell me to get it over to the dealer and have them check it – if I have to replace it with them it’s $100.00. Left work yet again – and spent a total of 2.5 hours getting to the dealer, listening to them telling me everything is alright with the alternator, I do not need to replace it. So now I am little more than angry – I have lost 4 hours of work – I am an hourly employee. I review my receipt and no where on the documentation does it stare I need my alternator replaced – so I called last night and had them adjust the paperwork which I picked up today at lunch. NOW what ?

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