We spent $1695.83 on a washer / dryer… assuming they’d be in perfect condition and would last us for some time due to the fact they were new, Whirlpool, and high efficiency. From day one, we’ve had nothing but a bad experience. First, upon delivery, the washer didn’t want to run hot water, and the dryer wasn’t blowing hot air. Somehow the washer managed to fix itself, and after having my fiance and the installation guys play around with the dryer, it started to work. Then we noticed something that looked like permanent dirt in the bottom of the washer, along the edges of it. At this point, we’d only used it once. It’s been 6 months, and the stuff is still there. We took pictures of it the first time we noticed it. The dryer also came without the feet the day it was delivered, so every time we used it, it moved. Then our towels started ripping because they would get caught on the plastic part that covers the lint holder. A technician came out to fix that issue, and to install the feet. Yesterday the rubber circle which goes around the window on the dryer door fell off while the dryer was in use, got tangled within our clothes, stretched itself and my shirt out, and now the dryer won’t dry without saying “check vent”” along with the hot air escaping. I already put in a service call
I have been billed 4 times by honeybee media. Each for 39.95. I neve had an arraingment with them nor signed anything. I want my money.
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