They make an offer of 5 items for $5, and then bill it at $5 for each item. I cancelled the account as soon as I saw the charge on my account. Seattle Coffee Direct said to refuse the package when it arrived and I would be issued a credit. I refused and returned the package as directed. Two months later I remember and can’t find a credit. I call Seattle Direct to find out when I’d receive the refund and the woman said they never received the package–so they wouldn’t issue a refund. They had a record of the account being cancelled, so I told them to check the tape of the conversation. After that I was transferred to a ‘supervisor’. Nice scam. I had to speak with a supervisor before I could get a refund of the $25 (in a few days–never mind that it was already 2 months!). The company lacks integrity. I’ll never do business with them again, nor buy anything at Seattle Coffee again. I see they’ve changed the ad to “5 for $5 each”” and believe it was due to false advertising.”
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This complaint and/or review was posted on Defaulters.com on 05:19 am, September 25, 2022 (CST) and is a permanent record located at: https://www.defaulters.com/seattle-coffee-direct-review-101107/.
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