1. Possible shill bidding. 2. Items untested. 3. Prices higher than eBay. 4. No buyer protection. 5. Clueless amateur bidders overpaying for junk. 6. Outrages shipping costs. 7. Ridiculous handling fees. 8. Crappy auction pictures. 10. Horrible packing. 11. Customer service does not respond to sent messages in a timely matter. 12. etc… All I have to say is "BUYER BEWARE!!!"
Consumer Reviews and Complaints
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This complaint and/or review was posted on Defaulters.com on 23:38 pm, April 15, 2019 (CST) and is a permanent record located at: https://www.defaulters.com/shopgoodwill-com-review/.
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I'm giving this site a so-so rating
I’m giving this site a so-so rating because as skeptical as I am, lets face it, I have no proof, just a gut feeling. So I’m fairly new to the whole goodwill auctions scene, but I’ve been frequenting quite regularly in the last few months. I won my first auction a few weeks back in a last minute bid war. Since then I’ve been noticing a lot of valuable items reoccurring on the site so I did some research on the item I won. As I back-tracked through ended auctions I found that the same goodwill had listed my exact item previously, 7 times in 3 months, all with identical photos. All ended auctions on this item had a good 20-30 bids and none of the auctions overlapped. Now I know failure to pay happens on occasion but 7 times? the items value is
What a joke. I realize its a
What a joke. I realize its a second hand store ran by disabled individuals for job training. But I’m not asking for much. I oredered 9 cell phones as a lot. They sent 8, and left out the most expensive one. And the only reason I ordered it. When contacted they said they “lost” the phone. When I asked for a refund they refused. Then turned around and accused me of lying. I’m not asking for much. Just that they ship the phones I ordered. Will never order from this site again. Give to real thrift stores, those that actually donate money outside of their own organization. They say they offer “employement” for the disabled or mentally slow. Well so does Walmart
Goodwill rarely hires disabled people anymore
I just want to inform you they do not hire disabled people much anymore they lie and claim they do! They do not pay their employees with a decent wage either my son worked for them and got $7.50 an hour! They also have their own employees bid against you this is known as shill bidding and it’s illegal but try to prove it I wish we could! Goodwill is a thrift store everything they make is 100% profit people Like us Buy from places like this because we don’t have a lot of money and goodwill takes advantage of us and they need to go out of business and the CEO and the people right under them need to go to jail! They scam people by bidding against us and they scam us again on the shipping and handling cost! I don’t understand why the federal government hasn’t investigated them! Because they claim they are nonprofit organization that’s a BS lie right there! I have been trying for months now to purchase a PS4 actually I just been trying to buy a broken one I can use for parts! This is how I know goodwill‘s on employees are bidding against me! The auction said broken PS4 and it’s one of the first models of PS4’s that were released in 2013 The bidding started out at $20 and it was $30 to ship it and another $10 for handling then someone kept bidding against me! I gave up and the Auction ended with the PS4 selling for $350.00 plus The cost for shipping and handling! There was pictures of this PS4‘s serial number and it’s been reposted 6 times and with that and the PS4 being put back in the auction a very next day all six times proves Goodwill is having it’s own employee’s bid against us! When is The federal government going to launch an investigation and shut Goodwill down permanently!
5 glass items were purchased on shopgoodwill
5 glass items were purchased on shopgoodwill website. There were 2 hummels, 2 occupied japan ducks, and 1 lladro statue. I paid 96.00 for these items, including shipping. These items were purchased in April. all the items with the exception of the ducks arrived broken. Many emails later, they are no longer responding to my requests for a refund . I hope you an help me.
I have been on eBay since 1999
I have been on eBay since 1999 and I have also been selling on Ebay constantly for several years flipping used items and what amazes me is that I see auctions on shopgoodwill.com ending at outrageous prices. Its cheaper to get it off of eBay where your gauanteed to get your money back if it doesn’t work. So I ask you, why would auctions end at such high prices on items that have no guarantee of working? That’s ridiculous. Something is definately fishy or there are a bunch of dumb people who have never heard of eBay but somehow have a Paypal account or a credit card and perfer to pay more at a lesser known auction site. Make sense??
I was the high bidder at
I was the high bidder at
I won an auction on Shopgoodwill.com- It
I won an auction on Shopgoodwill.com- It was very odd because my high bid was 14.00 and the auction was only at 12.00 with no other bids. So i put in my maximun bid of 20.00. No one else was bidding on the auction but I was sent an email stating that I won the auction for 19.00. The shipping was rediculous coming from Maryland which is only one state away from me. I received the vintage cookie jar and it was cracked. I went back and examined the auction pics more closely and can see the break in the jar- It was listed as in good condition- A crack down the middle in my opinion is not in good condition it actually makes the item worthless and I believe that Goodwill knew this item was broken and listed it anyway. Needless to say they will not respond to any of my emails concerning this transaction. I will no longer shop online nor at any of there stores and all of my donations will go to the Salvation army!
First I want to say on the
First I want to say on the site Shopgoodwill, it says “Select Goodwill members now accept pay-pal” Under the description of the item I won, there was no mention of that store not accepting pay-pal. Why not read, “Not all goodwill memebers on this site accept pay-pal” I pay with pay pal credit. I was informed after I won they did not accept pay-pal credit. So now Im a non-paying bidder? I tried, even offered to pay the 3 percent. Also why cant a person re-tract a bid without a lot of trouble? Also you have no guarantee on any item you buy, if its broke, Oh well your money is spent. So if your eye’s are bad and you don’t have the fastest computer or a direct line to the seller, then your screwed!
I have always supported Goodwill BUT the
I have always supported Goodwill BUT the online shop is a rip off. They over charge on shipping, almost doubling the cost. You can purchase from one store about the same distance away for the same item ( shipping weight) and they will charge double the price. They also over estimate the weight and shipping size but send a smaller package so they can pocket the difference. ALSO they charge handling…WHY…the price is higher than the physical store, they are still employing the ” Handycapped” yet we have to pay an handycapped to send it to us. Shop LOCAL, do not help a wealthy organization pocket more money than they already do
Beware when shopping at www.shopgoodwill.com | Jewlery
Beware when shopping at www.shopgoodwill.com Jewlery listed as 14k gold. FAKE I recently spent close to $200.00 bidding on 14K gold jewelry. One of the pieces was a 7″ 14K gold heart link bracelet (from goodwill of North Central Wisconsin). The descritpion said the jewelry was marked 14k gold (which it was) They also said the bracelet was tested for gold content and it tested positive for 14k gold. When I received the bracelet the first thing I did was run a magnet over it. It stuck to the magnet. I took it to a pawn shop who also tested it applying the solution directly to the bracelet. If the jewelry is true 14k gold there will be no reaction. When they applied the testing solution to the bracelet the solution ate the gold plating off the bracelet and turned it black. It was fake. Obvisiouly they are just claiming to have tested it. Another scam they will typically use to get you to bid on “14K gold” jewelry is that they will tell you it is marked 14K gold but not tested. If you ever see this on any of their listings stay away from it. Its fake and they know it so they just tell you they are listing it as it is marked. I used to trust Goodwill to do the right thing. I have lost a lot of money buying fake 14K gold jewlery on the website. I will never shop there again.
Goodwill's auction site is doing something fraudulent
Goodwill’s auction site is doing something fraudulent in the bidding process that they refuse to explain. Goodwill’s auction is done by proxy bidding, which means you enter the highest price you are willing to pay for an item, and then minimum bid increments are taken out from your maximum bid if you are outbid, until your maximum bid is reached and you are outbid. I placed a legitimate $400 bid for an item to ensure I would not be outbid. $400 was the actual resale value of the item, if it was actually of quality used condition. My bid was accepted by Goodwill and the item’s price was then set at $52. I did this the day before the auction closed. The day of the auction, Goodwill banned my account from placing bids, and locked me out of the other autions I was participating in. Goodwill retracted my bid and closed my account. When I inquired as to why this happened, I was told I could only have one account. I only had one account, and I question Goodwill about the accusation, for which I received no reply. So essentially, if you place a bid for an item that has a high resale value, someone at Goodwill will report you for abuse, so that a lower bidder, possibly an employee, can come in and take the item at a lower price. Interestingly enough, I had placed a $700 bid on another item, but for some reason, that bid is stil in effect, as other bidders try to outbid my “willing to pay price”, yet Goodwill has not retracted this bid, even though they closed my account, banned me for abuse and accused me of multiple auction accounts with no basis. Goodwill is happy to keep my $700 bid on the other item in order to inflate their profits. Goodwill will manipulate a bid to a low bidder or to a higher price if it is in their interest to do so. Technically, both of my bids should have been retracted, if I was truly an abuser, yet Goodwill want to ensure that the $700 bid is not canceled, so that someone will come along and outbid me and pay Goodwill a nice auction price! Goodwill’s auction is shady, and so is their customer service if you have an issue. Goodwill could have said that it was s technical error that made me lose the auction and account privlages, but instead they outright accused me of fraud when I had done nothing wrong. I did not have multiple accounts. The likely truth is that someone running the Goodwill auction on the technical side is doing side deals to help themselves, friends, family or other resellers to gain high value items from the auction at the lowest prices. The items are probably then resold on Ebay, Amazon, craiglist or wherever. There is fraud, and it is a shame that this can happen in a company that has such a good mission to help others. Goodwill seriously needs to correct this issue.
It’s resellers like you That’s the problem!
Breanne Tregan your funny you really want to complain about how your getting screwed over when you and resellers like you are the problem I think all of you resellers should be banned! Because of stunts like this you bid large amounts so that you can resell for more money and screw the rest of us out of the stuff and you resellers wait and bid against us in last few seconds of the auction screwing us out out the merchandise! Your kind is lower than low and you want our Sympathy your find that in the dictionary between 💩 and syphilis!
Bogus shipping
Three times I won an auction and they claimed it was delivered to my door. It wasn’t. The first was a amber necklace and earring and a separate auction of speedy topsides. I got one box with 3 size 4c men’s tee shirts and a massive bag of candy. But fed ex said it was delivered and all shopgoodwill.com has NO signature required. The last item said delivered was a silk koi fish embroidery that never was delivered. No it wasn’t stolen off my porch. They simply never sent my items and when they did send it wasn’t what I won at all. The Orange County online is the worst of them. I will never shop here again. They said fed ex said it was delivered to my door and no signature is required that’s how they get you. Fake @ss online site!
Untested electronics and musical equipment selling higher than ebay fully tested guaranteed
I buy around 40-80k a year from goodwill for about 6 years now and since covid the prices went from high to insane. Items are being shilled bidded up higher than a guaranteed ebay item. Goodwill somehow is getting shill bidding to jack prices up. ie; guitars can have warped necks,bodies,bridges. And cracks that make it worthless.goodwill will shoot crappy pics and somehow the price ends up being higher than what I could sell it for.
I have to spend 8 hours a day trying to find an item or two to make a 10% profit on.its just not worth it anymore.
Until goodwill finds a way to either block fake bidders or stop bidding themselves Im not buying anymore of their crap. I dont donate to goodwill anymore either.
Awful Site!
The Shopgoodwill site itself has always been clunky & substandard, but the ‘updated’ version (6+ months into the switch) is much worse, with new problems appearing daily.
Most of the auction sites (Goodwill stores) don’t know how to price used items – they seem to be attaching current full-retail prices onto items the are many years old, some with visible holes in them. Other stores have poor listing photos (out of focus, the inner tags of items not shown (confirms stated size of item, info about fabric & fabric care). Shipping & Handling costs for a used, lightweight t-shirt in many cases are in the $12-$15 range…when these could be sent at about 1/3 of that cost by priority mail (2-3 days delivery).
Also- these stores, for unknown reasons think that listing an auction as a Buy it Now are the last resort clearance option for them, which is just slow thinking. A Buy it Now option, if reasonably priced, will nearly always increase sales at a faster pace. Give a considered option to a potential customer & they’ll most likely work with you. A long running bid-only auction is much more apt to create overall stale listings (stale site) & low-yielding sales.
Currently, every other online resale retailer is better than Shopgoodwill with regard to price, quality of items, quality of store service, site service & shipping.
Can’t bid on gaming consoles the cause of resellers
I’m over ShopGoodwill’s Bull💩! Tonight I won the final bid on a Sony gaming console lot which was a PS1 at PS2 and PS3 and a PS4! And of course these were as is! But somehow the same Reseller who is constantly out bidding me on every PS4 game system I’ve been trying to bid on for months now! Now they pulled The ultimate con and was able to out bid my already won bid by 1 dollar! And time was up it showed me as winning! I came to this conclusion this is either a really good hacker or it’s most likely someone in Goodwill that didn’t want me winning because the price was too low! Either way I’m taking to an attorney and suing the hell out of goodwill they’ve crossed the line with me now! A few months ago they sold me a PS4 that they claimed was tested and worked but the disc drive in it was bad! This was for my grandson who has autism so ever since I’ve been trying to get one to fix one out of two! But no I keep getting screwed over! So to hell with goodwill!
Emergency Dentist Phoenix
Dr. Erica Elannan, a native of St. Augustine Florida, at the age of 17 was one of 18 students selected worldwide for the six year combined BA/DDS dental program at the University of Missouri- Kansas city. Dr. Elannan completed a typical four-year BA degree in just two years.
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