Report Filed: Traveling Mailbox LLLC travelingmailbox.com Mail forwarding, virtual mailbox, traveling mailbox Sanford North Carolina!!
Having been a customer for one year, I recently logged in to renew my subscription for another year. A few days later I got slapped with 2-3 charges for a few dollars from Traveling Mailbox. No explanation or messages inside my account showing what these were for. I disputed the charges with my credit card and meanwhile their Philipino remote customer service informs me those were charges for some mail items apparently stored from several months ago. Later on, I get an email saying my account has been suspended. I send back several emails to Travis and Mike with no response from either. I call several times (from another time zone) and leave messages – no calls are returned. Finally, I reach them on the phone and within the first five minutes Mike tells me they can reactivate my account if I pay the $1-2 dollar fees I disputed + $15 for each disputed amount. Then he magically disconnects and I call back. Now he tells me he has talked to his buddy Travis and they have unanimously decided they aren’t willing to reactivate my account. “You can find another vendor
