Despite emails from Viceroy’s Customer Service Manager that our window was clearly within the warranty period, we have still not received a refund from the Company. Email after email stating refund was delayed, however, no refund has been forthcoming after three months of waiting. Unfortunately, we now have now started a small claims action in court. Be very careful of ViceRoy, they are obviously having financial troubles or are not scruptulous.
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This complaint and/or review was posted on Defaulters.com on 00:10 am, December 28, 2022 (CST) and is a permanent record located at: https://www.defaulters.com/viceroy-homes/.
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