Report Filed: Vista Parking EZ Way Airport Parking Valet Parking Company denying responsibilty local manager already acknowledged newark, New Jersey!!
We have utilized VISTA Parking’s valet service for the Newark Airport since the 1990’s. Until now, there has never been a problem beyond their forgetting to pick us up. I recently took a weekend business trip. With the snow my flight was already delayed, but instead of my pristine car, the parking attendant drove up in my 2011 BMW with shrubbery, almost a Christmas tree adornment, on top of the roof. He had not bothered to remove this. He reluctantly took off 2 large branches after being directly asked. He was starting to work on the passenger side when he suddenly left. I soon realized why…NO mirror. What was left was a skeleton of the interior sans mirror, sans camera, sans frame, hanging by a single cable. I had the manager Keisha come out who confrmed the damage and told me to call the next day (Monday) Lou, the owner at an 800 number. When we tried calling as requested…”mailbox full”” was as far as we could get. I had already filled out Vista’s Complaint form