Wheelhero Review 14173

Reviews: 1


Total views: 4473

Published: 15 September 2022

Posted by: Anonymous

I ordered four RUFF RACING wheels for my grandsons 1994 Mustang from Wheelhero. When they arrived I opened one box and made sure the wheel fit the vehicle. I then took all four still in the box to Discount Tire to have tires mounted. Discount Tire disposed of the boxes which makes sense. I get the wheels / tires home and go to mount on the vehicle. Only three of the four fit the vehicle. One wheel has the wrong lug / bolt pattern. I contact Wheel hero and first they say they cannot accept wheel without original packaging. I agree to purchase another wheel and when I receive it I can use the box to return the incorrect wheel they shipped me. Not until I request information to return ship the wheel do they tell me that the rim has to be in a condition that they can sell as a new rim. How can a wheel that has had a tire mounted not show signs of mounting and not be in as new condition. So I am now faced with paying for the return shipping and pay a 25% restocking fee. They boast a wheel fitment guarantee. Can you believe this customer service? I will have to file a dispute with Paypal and see where this goes. Warning DO NOT BUY from WHEELHERO or do so at your own risk.

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